Almiza John @ Juhimin

Kinabalu Achievers Sdn. Bhd.

Administrative Executive ( Shipping )

• Managed MITI Anti-Dumping and MIDA Import Duty reports, liaising with government officers for license renewals, refund claims, and company audits.
• Coordinated with Customs (Perkhidmatan Teknik) for anti-dumping refund claims, tariff code applications, and ensured compliance with required documentation.
• Handled end-to-end shipment processes, including supplier and forwarding agent coordination, apply import permit applications (DagangNet), and customs clearance.
• Oversaw shipment documentation, payment approvals, and liaised with accounts for payment processing.
• Ensured accurate container handling, product condition checks, and warehouse deliveries, maintaining alignment with packing lists.
• Managed customer order fulfillment, including receiving purchase orders, preparing products, and ensuring timely deliveries.
• Maintained proper documentation and filing of purchase orders, shipment records, and other relevant documents.
• Performed general administrative tasks, including email correspondence, phone communications, and document processing.

Razzol Sdn. Bhd.

Administrative Executive ( Project and Intercompany Coordination )

• Managed project coordination, tracking progress, claims (BQ), and documentation to ensure smooth execution.
• Oversaw inventory management, material ordering, and creditor bill summaries while monitoring project costing and stock levels.
• Handled intercompany transactions, including processing purchase orders, quotations, proforma invoices, and delivery orders for suppliers, customers, and internal departments.
• Managed supplier orders, from unloading and verification to customer order preparation and delivery confirmation.
• Ensured accurate stock tracking, updating intercompany purchase orders, and coordinating with production teams.
• Performed assist HR & administrative tasks, including attendance tracking, leave applications, advance processing, and overtime calculations for workers.
• Calculated and managed subcontractor wages and project manager reimbursements manually and efficiently.

• Assisted customers in selecting suitable vehicles based on their budget and needs, providing detailed explanations of features and benefits.
• Guided customers through the vehicle financing process, explaining required documents and assisting with applications.
• Submitted customer information and uploaded necessary documents via Aeon Credit Services website.
• Prepared and completed Aeon Credit Service agreements, ensuring all required documents were compiled accurately.
• Processed customer payments via online transfer or cash, issuing bills and maintaining transaction records.
• Provided exceptional customer service, ensuring a smooth and informed buying experience.

• Managed data filing systems, updated company records, and ensured proper document organization.
• Operated office equipment (printers, copiers, fax machines, multimedia tools) efficiently.
• Handled incoming calls professionally, directing inquiries and ensuring timely communication.
• Provided administrative support to the sales department, including preparing quotations and compiling sales SOPs.
• Maintained petty cash records, processed transactions, and ensured daily cash balancing.
• Assisted customers with payments, issued receipts, and resolved customer complaints effectively.
• Processed and updated insurance policies, ensuring accuracy and liaising with agents to resolve issues.
• Registered motor vehicle information (JPJK1 form) in motorcycle brand software for vehicle registration.
• Conducted marketing efforts, promoting products via social media and other platforms to enhance visibility.
• Performed clerical duties requiring independent judgment and adherence to company procedures.

• Provided excellent customer service, greeting guests and assisting with menu selections.
• Promoted and upsold new products and special deals to enhance sales.
• Served food and beverages efficiently while ensuring customer satisfaction.
• Handled multiple front-of-house and back-of-house tasks, maintaining smooth operations.
• Followed Food & Beverage industry SOPs to ensure high service standards.
• Maintained a clean and safe work environment, adhering to health and safety regulations.
• Processed credit card and cash payments, operated POS systems, and managed transactions accurately.