ALIFF AKMAL BIN MOHAMAD NAIM

Preparing, editing and finalizing reports, communicating with insurance companies and adjusters, assessing damages and gathering evidence at loss sites, conducting physical surveys on motor vehicles, interviewing witnesses and policyholders, providing repair advice, prepare technical explanations, fraud detection and analyze, recommending investigation, writing reports with recommended settlements, negotiating and resolving claim disputes, settling claims, providing advice on reducing future risks, and training new adjusters.

• Manage and handle full claims processing, claim registrations, sanctioning claims, verifying documentation, analyze damage consistencies, processing approval, fraud detection and analyze, assigning investigation, process claims settlement, repudiation handling, complaint handling, customer relationship management (CRM).

• Preparing, editing and finalizing reports, communicating with insurance companies and adjusters, assessing damages and gathering evidence at loss sites, conducting physical surveys on motor vehicles, interviewing witnesses and policyholders, providing repair advice, prepare technical explanations, fraud detection and analyze, recommending investigation, writing reports with recommended settlements, negotiating and resolving claim disputes, settling claims, providing advice on reducing future risks, and training new adjusters.

• Reviewing claims, recording evidence, evaluating physical and hidden damages, negotiating settlements with claimants, communicating with policyholders, complaint handling, documenting claims, serve technical advise, writing reports with recommended settlements and reporting to management.
• Stay up-to-date with industry trends and changes in laws and regulations that may affect the insurance industry.

• Managing the complete insurance claim process, which includes assessing damage, ordering parts, overseeing repairs, and delivering the vehicle to the customer
• Managing service center operations, handling warranty claims, providing customer service with follow-up calls and updates on vehicle status, diagnosing car problems, and assisting with front office administration and management.

• Managing the complete insurance claim process, which includes assessing damage, ordering parts, overseeing repairs, and delivering the vehicle to the customer
• Managing service center operations, handling warranty claims, providing customer service with follow-up calls and updates on vehicle status, diagnosing car problems, and assisting with front office administration and management.