Detail-oriented and adaptable IT Executive with a strong foundation in Human Resource Management and extensive experience in IT operations within a university setting. Expertise in managing IT assets, streamlining onboarding and offboarding processes, and providing first-level technical support to staff and students. Proven track record of optimizing workflows and enhancing operational efficiency while utilizing minimal resources. A unique blend of analytical thinking, effective communication, and technical proficiency drives the achievement of organizational goals.
Hi, I’m
ALIF SYAZWAN BIN MOHD JAFNI
IT Executive
Cyberjaya
Summary
Overview
5
years of professional experience
2
Languages
Work History
University of Cyberjaya
IT Executive
06.2024 - Current
Job overview
- Manage and oversee campus IT assets, ensuring accurate tracking and maintenance manually through Excel spreadsheets.
- Handle onboarding and offboarding processes for staff, including system account management and hardware allocation manually through Excel spreadsheets.
- Work closely with the Human Resources Department to prepare for upcoming staff onboarding — creating user accounts, setting up emails, and ensuring complete device and system access for new employees.
- Provide first-level technical support to staff and students via the helpdesk.
- Coordinate with internal departments to resolve hardware and software issues efficiently.
- Achievement: Successfully managed and updated the university’s IT asset directory with minimal resources, standardizing manual documentation for smoother operations.
University of Cyberjaya
Management Trainee (IT Department)
07.2023 - 06.2024
Job overview
- Supported staff and students with software and hardware troubleshooting.
- Assisted in resolving technical issues and scheduling preventive maintenance.
- Contributed to optimizing system performance and ensuring uptime reliability.
Jabatan Kastam Diraja Malaysia
Internship
03.2022 - 07.2022
Job overview
- Assisted in the conversion of Customs officers’ information into the ezHR system.
- Updated the filing and monitoring of warrants for customs officers and civil servants.
- Managed the placement of customs officers and civil servants.
Tapau Technology Sdn. Bhd.
Administrative Assistant
07.2021 - 10.2021
Job overview
- Coordinated Riders to carry out delivery.
- Recruited new employees.
- Processed employee payslip and bonuses.
Education
National Defence University of Malaysia (NDUM)
Bachelor of Defence Human Resource Management with Honours
07.2022
University Overview
GPA: 3.00
National Defence University of Malaysia (NDUM)
Foundation in Management and Strategy
03.2019
University Overview
Sekolah Menengah Teknik Tunku Abdul Rahman PutraPulau Pinang
Sijil Pelajaran Malaysia (SPM)
12.2017
University Overview
Skills
Technical onboarding design
References
References
Abd Hafiz, Bin Ibrahim, abdulhafiz@cyberjaya.edu.my, +60 12-794 5324, University of CyberjayaTimeline
IT Executive
University of Cyberjaya
06.2024 - Current
Management Trainee (IT Department)
University of Cyberjaya
07.2023 - 06.2024
Internship
Jabatan Kastam Diraja Malaysia
03.2022 - 07.2022
Administrative Assistant
Tapau Technology Sdn. Bhd.
07.2021 - 10.2021
National Defence University of Malaysia (NDUM)
Foundation in Management and Strategy
Sekolah Menengah Teknik Tunku Abdul Rahman Putra
Sijil Pelajaran Malaysia (SPM)
National Defence University of Malaysia (NDUM)
Bachelor of Defence Human Resource Management with Honours