Self development
Alice Lee
Payroll Specialist
Shah Alam
Summary
Experienced HR professional with expertise in various HR roles, including local administration, global vendor processing, and Global HR Shared Services Payroll Specialist. Collaborative work with stakeholders has provided a deep understanding of end-to-end payroll operations. Skilled in logical analysis and strategic thinking, with a background in transitioning global payroll operations from manual to automated processes. Passionate about leveraging experience to assist organizations in establishing or improving HR Shared Services operations.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Payroll Specialist
Huawei Technologies
12.2016 - Current
- Company Overview: Huawei Global Payroll Shared Service Centre
- As a Global Payroll Specialist, I have successfully managed payroll operations across Western Europe, Central & Eastern Europe, Latin America, and Asia Pacific, ensuring 100% payroll accuracy and timeliness.
- By implementing a user-friendly global standardization payroll validation template and a risk based validation method, I have streamlined processes and mitigated risks, ensuring operational efficiency.
- Managed payroll processes across multiple regions, ensuring complete compliance with local regulations and organizational standards.
- Developed and maintained a comprehensive payroll training and documentation system for all payroll processors, ensuring they are well-versed in the organization's payroll structures and procedures.
- Led stakeholder and vendor management, maintaining seamless alignment between internal teams and external payroll vendors to drive compliance and operational excellence.
- Contributed proactively to the creation and successful implementation of a custom global payroll system, streamlining payroll operations and enhancing efficiency across the organization.
- With a strong focus on risk mitigation, process optimization, and continuous improvement, I have consistently delivered high-quality payroll operations that support organizational success.
- Huawei Global Payroll Shared Service Centre
Team leader - Payroll
AIG Shared Services (M) Sdn Bhd
11.2012 - 12.2016
- A team leader that manages and oversee daily payroll operations in payroll shared service environment, leading a team of 8 processor for APAC and UK payroll processor to execute and process payroll accurately and efficiently.
- Coordinate with payroll data teams, customer service, and vendors to manage all stakeholder expectations and ensure seamless pre- and post-payroll processing.
- Facilitate monthly stakeholder meetings to review payroll issues, identify root causes, and implement permanent fixes for recurring challenges.
- Collaborate with vendors to manage change requests and legal updates, ensuring compliance with statutory regulations, local tax laws, and labor regulations across the APAC region.
- Act as the Subject Matter Expert (SME) for APAC payroll, serving as the primary point of contact for all payroll-related inquiries and providing expert support to both internal teams and external stakeholders.
- Advise on best practices and complex payroll queries, ensuring that the APAC payroll process aligns with the latest compliance and operational standards.
Executive, Payroll and HR Operations
Carlsberg Brewery Malaysia Berhad
07.2012 - 11.2012
- As an HR Executive in the food and beverage industry, I manage end-to-end HR administration and payroll processes, ensuring the efficient and compliant execution of key HR functions.
- Oversee payroll for both permanent and part-time employees using SAP software, ensuring accurate and timely processing for all staff members.
- Maintain compliance with statutory regulations, ensuring adherence to tax laws, labor laws, and relevant government mandates and addressing any payroll discrepancies or issues promptly.
- Financial duties to handle monthly journal entries related to payroll and HR expenses, ensuring accurate reflection in the company's financial records.
- Execute essential HR transactional activities, including data entry, correspondence, reporting, and record-keeping, ensuring all employee information is up-to-date and compliant.
- Assist with the administration of employee benefits, including medical benefits, SOCSO claims, leave management, and company loans.
- Work closely with employees to ensure they understand their benefit entitlements and assist in resolving any benefit-related queries.
- Support the Business HR team with employment-related tasks such as issuing Letters of Employment, confirmation letters, and assisting with employee onboarding and offboarding processes.
- Ensure timely and accurate documentation is provided to employees in line with company policies.
- Provide employee data support, ensuring accurate data entry and timely updates to the HR system.
- Ensure timely completion and submission of all required reports, including statutory filings and internal surveys, in line with company deadlines.
Senior Payroll Analyst
Symphony HRS Sdn Bhd
12.2009 - 06.2012
- Processed payroll for over 5000 employees across Malaysia and Singapore, handling multiple pay groups using Oracle, Peoplesoft, and Ramco software.
- Ensured accurate and timely payroll processing, meeting client SLA requirements while maintaining compliance with local statutory regulations (e.g., tax filings, social security, and other deductions).
- Managed all monthly statutory submissions, ensuring legal compliance with local labor laws and government regulations for both Malaysia and Singapore.
- Handled change requests from clients, ensuring accurate payroll system configurations for new requirements, performing comprehensive test scenarios to ensure compliance and system accuracy before implementation.
- Facilitated monthly stakeholder meetings, managing expectations and discussing issue logs to drive continuous process improvements and ensure smooth payroll operations.
- Provided advice and training to internal and external stakeholders, ensuring clear communication on payroll processes and changes.
- Supported new client project implementations by conducting pre- and post-system configuration testing, preparing detailed test cases, and ensuring that all payroll systems were accurately configured and passed testing requirements.
- Actively contributed to process improvements, identifying areas to streamline payroll operations and enhance overall system efficiency.
Human Resource Executive
Merge Housing Bhd
10.2008 - 12.2009
- HR Executive with expertise in managing end-to-end HR administration and payroll operations in the developer industry.
- Lead end-to-end HR administration and payroll processing for 120+ employees across 6 group companies.
- Develop and implement group-wide HR systems and policies to standardize operations.
- Oversee all personnel matters including compliance, benefits, and employee lifecycle management.
- Streamline HR processes to improve efficiency and ensure legal compliance.
Education
Bachelor's degree - Commerce
Liverpool John Moores University
01.2008 - 12.2008
Advance Diploma - Business Administration and Management, General
Tunku Abdul Rahman College (Malaysia)
01.2006 - 12.2008
Diploma - Business Administration and Management, General
Tunku Abdul Rahman College (Malaysia)
01.2005 - 12.2006
Skills
- Effective vendor oversight
- Analytical problem-solving
- Prioritization and scheduling expertise
- Payroll management
- Payroll accuracy assessment
Accomplishments
- Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
- Consistently maintained 100% payroll accuracy and timeliness.
- Risk base validation methodology Used Microsoft Excel to develop payroll working file
Interests
Promote healthy lifestyle
Timeline
Payroll Specialist
Huawei Technologies
12.2016 - Current
Team leader - Payroll
AIG Shared Services (M) Sdn Bhd
11.2012 - 12.2016
Executive, Payroll and HR Operations
Carlsberg Brewery Malaysia Berhad
07.2012 - 11.2012
Senior Payroll Analyst
Symphony HRS Sdn Bhd
12.2009 - 06.2012
Human Resource Executive
Merge Housing Bhd
10.2008 - 12.2009
Bachelor's degree - Commerce
Liverpool John Moores University
01.2008 - 12.2008
Advance Diploma - Business Administration and Management, General
Tunku Abdul Rahman College (Malaysia)
01.2006 - 12.2008
Diploma - Business Administration and Management, General
Tunku Abdul Rahman College (Malaysia)
01.2005 - 12.2006
Similar Profiles
PETAI DUMPIPUTTANAPETAI DUMPIPUTTANA
Area Sales Manager at Huawei TechnologiesArea Sales Manager at Huawei Technologies
Rayan Abdul WahabRayan Abdul Wahab
Senior Procurement Project Manager at Huawei TechnologiesSenior Procurement Project Manager at Huawei Technologies
Yuqing YangYuqing Yang
Business Development Manager at Huawei TechnologiesBusiness Development Manager at Huawei Technologies
Chee Hoong TanChee Hoong Tan
Bar Waiter at Tang PingBar Waiter at Tang Ping
Prushotaman NadarajahPrushotaman Nadarajah
Senior Security Analyst at Axiata Digital LabsSenior Security Analyst at Axiata Digital Labs