ALIA IRDINA ZAINI

Barista (Jan '23)

Supervisor (May '23)

Assistant Store Manager (June '24)

Award: Best Audit Performance Q2 '24

• Improved customer satisfaction by providing exceptional service and maintaining a friendly demeanor ultimately result in creating strong customer based.
• Managed daily store operations to ensure optimal customer service and employee productivity across all three outlet.
• Demonstrated strong organizational and leadership skills by ensuring employee are align with the company standards.
• Able to exchange information between operation department across others department effectively.

• Assisted prospective client to the next step of the sales pipeline by assessing customer needs.
• Communicate well with multiple clients from a diverse range of people globally.
• Developed different methods of approaching new client with a different level of understanding on human resources
• Gained extensive knowledge of company products and services, allowing for confident communication with prospects.

• Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
• Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.