Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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'Alia Fahimah Binti Abdul Mutalif

'Alia Fahimah Binti Abdul Mutalif

Hr Assistant
Puchong, Selangor

Summary

I am a motivated HR Assistant with experience supporting recruitment, employee onboarding, and day-to-day HR operations. Skilled in managing HR records, coordinating interviews, and ensuring compliance with policies, I bring strong organizational skills, attention to detail, and the ability to handle confidential information with professionalism. I am passionate about contributing to a supportive workplace culture while providing efficient administrative support to help HR functions run seamlessly

Overview

3
3
years of professional experience

Work History

HR Assistant

Xenka Trading (M) Sdn Bhd
07.2024 - Current
  • Managed employee records, ensuring confidentiality and compliance with data protection regulations.
  • Supported the HR Manager in strategic planning to ensure the organisation runs smoothly.
  • Compiled personnel data and generated reports for senior HR staff.
  • Arranged meetings and appointments using calendar management system.
  • Coordinated employee wellness initiatives, promoting a healthy and productive workplace.
  • Noted employee work transfer information, promotions and changes in earnings or working hours in official records.
  • Organised staff training sessions, booking venues and coordinating schedules to meet developmental needs.
  • Organised documentation for recruitment and onboarding procedures.
  • Assisted with recruitment processes, including job postings and scheduling interviews for potential hires.
  • Conducted initial screening of CVs, shortlisting candidates suitable for various roles within the organisation.
  • Coordinated new employee inductions, facilitating smooth integration into company culture and procedures.
  • Wrote position descriptions and posted details on job boards.
  • Developed HR policies and employee memos to support compliance, and improve workplace communication.
  • Prepared and issued staff letters (employment, promotion, warning, and other HR correspondence) in line with company policies.
  • Assisted in handling employee disciplinary cases, ensuring fairness, confidentiality, and compliance with regulations.
  • Organised company events, such as team-building exercises and annual parties, boosting morale and engagement.
  • Managed payroll processing, including calculations, deductions, and tax filings, ensuring timely payments.

HR Assistant

Baby Nest Sdn. Bhd
02.2024 - 06.2024
  • Managed company's hiring processes, assisting in tasks such as creating job descriptions and selecting candidates.
  • Managed employee requests regarding Human Resources issues, rules and regulations.
  • Trained and coached new employees when onboarding on matters such as company rules, regulations and safety standards.
  • Completed and updated company records on Sage HR as requested by HR manager.
  • Provided guidance and assistance in handling grievances and disciplinary matters to management to facilitate satisfactory outcomes.
  • Carried out complex administrative tasks by organising workloads and priorities between teams and responding to issues promptly.
  • Utilized company software to maintain HR and employee records accurately.
  • Reviewed policies and procedures regularly to advise accurately on disciplinary and performance reviews.

Coffee Barista

Starbucks Coffee
05.2023 - 08.2023
  • Greeted and connected with every customer, recommending drinks and pastries.
  • Described menu items to customers and suggested products based on stated preferences.
  • Operated tills efficiently during busy periods.
  • Managed peak morning custom with accurate, efficient, levelheaded service.
  • Crafted perfectly blended internationally recognised coffee drinks.
  • Resolved customer disputes with tact and professionalism.
  • Interacted with customers to obtain invaluable feedback.

Customer Service Representative

UDrive Malaysia
11.2022 - 03.2023
  • Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.
  • Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention.
  • Performed well at quality assurance evaluations by continuously actioning performance feedback to drive personal improvement.
  • Monitored customer surveys and feedback to develop corrective actions for service-related issues.
  • Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
  • Addressed customer service enquires quickly and accurately.

Education

Diploma of Higher Education - Human Resource Management

Universiti Malaya Centre For Continuing Education
Kuala Lumpur, Malaysia
10-2022

Skills

  • HR Administration: Drafting HR policies, memos, and staff letters; maintaining employee records
  • Recruitment Support: Job postings, CV screening, interview coordination, onboarding
  • Payroll Processing: Managing payroll, benefits, and statutory deductions with accuracy
  • Employee Relations: Supporting disciplinary procedures, employee communication, and engagement
  • Compliance & Documentation: Ensuring HR practices follow labor laws and company policies
  • Communication Skills: Preparing professional HR correspondence and handling sensitive matters with discretion
  • Organizational Skills: Prioritizing multiple HR tasks and meeting tight deadlines
  • Technical Skills: MS Office (Word, Excel, PowerPoint), HRIS systems

Accomplishments

  • Successfully drafted and implemented HR policies and memos that improved clarity and compliance across the organization.
  • Prepared and issued various staff letters (contracts, confirmations, promotions, warnings) with 100% accuracy and professionalism.
  • Assisted in handling employee disciplinary procedures, ensuring fair and consistent application of company policies.
  • Processed monthly payroll for employees, ensuring accuracy, timeliness, and compliance with statutory requirements.
  • Supported recruitment efforts, including job postings, CV screening, and onboarding of new hires, reducing time-to-hire.
  • Maintained organized HR records and files, improving accessibility and efficiency in day-to-day HR operations.

Timeline

HR Assistant

Xenka Trading (M) Sdn Bhd
07.2024 - Current

HR Assistant

Baby Nest Sdn. Bhd
02.2024 - 06.2024

Coffee Barista

Starbucks Coffee
05.2023 - 08.2023

Customer Service Representative

UDrive Malaysia
11.2022 - 03.2023

Diploma of Higher Education - Human Resource Management

Universiti Malaya Centre For Continuing Education
'Alia Fahimah Binti Abdul MutalifHr Assistant