Microsoft Excel
Hardworking and enthusiastic sales agent trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Hi, I’m
Al Haj Md Isa
Sales Agent
Ayer Keroh
Summary
Overview
4
years of professional experience
4
Certifications
2
Languages
Work History
Myviets MelakaAyer Keroh
Kitchen Staff Member
08.2023 - 11.2023
Job overview
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Prudential MalaysiaAyer Keroh
Insurance Agent
03.2023 - 09.2023
Job overview
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Petronas Ayer Keroh 1Ayer Keroh
Cashier
12.2022 - 02.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Kentucky Fried Chicken (KFC) Ayer Keroh DTAyer Keroh
Service Crew Member
12.2019 - 07.2020
Job overview
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
Kolej Profesional Mara Ayer MolekAyer Molek
Diploma from Business Studies
03.2023 - 03.2023
University Overview
- Diploma
Latest GPA : 3.61
CGPA : 3.41
Sekolah Menengah Kebangsaan Bukit BaruBukit Katil
SPM from Accounting And Economics
11.2021 - 11.2021
University Overview
- SPM 6B 3C
Skills
Sanitary food handling procedures
Accomplishments
Accomplishments
- 15.9.2023
Resolved product issue through consumer testing and achieved delicate food through effectively helping with other kitchen staff during my working with Myviets Melaka
- 1.4.2023
Ranked Number 4 in Melaka for 2023 during my internship with Prudential
- 1.3.2023
Collaborated with team of other sales teams in the development of sales project during Pruventure event at Prudential.
- 4.1.2023
Achieved appraisal with one of the Senior excecutives of Petronas's SDN BHD Shareholder while working as Cashier because of my socialbility.
- 29.5.2022
Achieved A+ by completing E-commerce Project with accuracy and efficiency in Entrepreneurship program in Business studies.
Software
Microsoft Words
Microsoft Powerpoint
Certification
Food Handling Certification, Myviets Melaka -
Timeline
Food Handling Certification, Myviets Melaka -
09-2023
Kitchen Staff Member
Myviets Melaka
08.2023 - 11.2023
Insurance Agent
Prudential Malaysia
03.2023 - 09.2023
Kolej Profesional Mara Ayer Molek
Diploma from Business Studies
03.2023 - 03.2023
Pruventure training, Prudential , 1-3 March 2023
03-2023
Licensed Cashier Assistant - 1-7 January
01-2023
Cashier
Petronas Ayer Keroh 1
12.2022 - 02.2023
Sekolah Menengah Kebangsaan Bukit Baru
SPM from Accounting And Economics
11.2021 - 11.2021
Certified KFC Training, KFC Ayer Keroh DT -
01-2021
Service Crew Member
Kentucky Fried Chicken (KFC) Ayer Keroh DT
12.2019 - 07.2020
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