Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
Completed and filed returns with tax departments at local, state, and federal levels.
Analyzed financial statements to identify potential discrepancies or opportunities for improved tax planning strategies.
Contributed to overall team success by consistently meeting or exceeding performance metrics for quality, productivity, and client satisfaction.
Crew Member
Five Guys Bristol UK
01.2024 - 05.2024
- Greeted and welcomed customers with a friendly demeanor, providing excellent customer service and making sure they experience world-class service throughout their visit.
- Took customer orders accurately and efficiently, ensuring their preferences and dietary needs were met.
- Prepared various food items from burgers to hotdogs to milkshakes according to Five Guys' quality and safety standards.
- Operated cash register POS system and processed payments accurately while handling any customer's inquiries.
Hospitality associate
The Waiting Game Ltd.
10.2022 - 12.2023
- Provided outstanding customer service and creating a welcoming and positive experience for customers.
- Coordinated front-desk operations, managing reservations, and handling customer's inquiries with efficiency and accuracy.
- Able to identify and resolve issues relating to all matters promptly, ensuring guest satisfaction.
- Worked well over 40 hospitality shifts (Front of House, Bartender, Kitchen Porter) all over the UK
Risk Assurance Services Intern
PwC Malaysia
01.2022 - 05.2022
- Supported the planning and execution of internal audits, identifying key risks, and assessing control effectiveness across various departments.
- Participated in assessing financial and operational risks, evaluating the impact and likelihood of identified risks to assist in creating mitigation strategies.
- Worked closely with team members to conduct walkthroughs and document process flows, enabling a comprehensive understanding of client operations.
- Assisted in preparing final reports and presentations
Cashier/Promoter
Jim’s Recipe
09.2021 - 12.2021
- Greeted customers and handled payments via a POS system, fulfilling over 2500+ orders per shift.
- Maintained a clear, dining area, and workstations.
- Worked with my team to maintain smooth operations and high standards of customer service during high-volume rushes.
- Ensuring customers are well informed about monthly promotions and educating them on ingredients that are added to each pastry and the health benefits that are added into each pastry and health benefits that come along with it.
Video Production Intern
Imaginary Art Studio
09.2019 - 12.2019
- Assisted with video production projects including filming, audio recording, and setting up such as lights and backdrop, necessary for the production.
- Was involved with developing creative video concepts and storyboards for brands and events.
- Assisted with post-production tasks such as editing, color grading, and sound mixing
- Ensure all video equipment are well maintained and properly stored.
Marketing Intern
F&N Beverages Marketing Sdn Bhd
01.2019 - 03.2019
- Conducted market research using Nielsen for data gathering and performance analysis.
- Analyzed product performance to identify top-performing and underperforming products.
- Actively participated in and assisted with company-hosted events and activities.
- Supported the marketing team and assisted supervisors in daily tasks and project coordination.
Logistics Assistant
Mercury Freight Logistics
03.2018 - 03.2018
I worked as a logistics assistant during my semester break. My role includes:
- Filling out customs documents and performing data entry tasks.
- Accompanying supervisor on port visits for hands-on logistics industry exposure.
- Gaining practical knowledge of logistics operations and industry processes
Education
Bachelor of Arts (Honours) - Accounting and Finance
University of the West of England (UWE)
UK
07.2024
Bachelor of Arts (Honours) - Accounting and Finance
Taylor’s Lakeside Campus
PJ
05.2022
Diploma - Business
Taylor’s Lakeside Campus
PJ
07.2019
O levels - undefined
Tenby International School
07.2017
UPSR - undefined
SJK(C) Hin Hua
08.2014
Skills
Strong analytical and problem-solving skills
Extra Curricular Activities
I participated for the M100 challenge on September 2018. Employers from different huge corporations come together in this event to give a set of unique challenges to us to test our soft skills like team building, communications skills and critical thinking. This annual event is organize by Taylor’s University Lakeside Campus where participants from different faculty compete with each other in different sports. Although I am not a member of this club, I tend to go for Frisbee whenever they are playing because it is open to the public free of charge. I have been attending this club for quite some time and it is a good time for me to think outside the box on which move is the best to proceed, at the same time making new friends as I sometimes might be facing off random strangers. Toastmasters is a nonprofit organization that strives to improve communication skills and boost a person's self-confidence through public speaking. I have attended Taylor’s Toastmaster's club for almost a year and I have gained valuable knowledge and experience through this club.
Other Information
Virtual Business Program | X-Culture In my final year of university at UWE, I got the opportunity to participate in the X-Culture project, which is a large-scale worldwide collaboration designed to provide students with a one-of-a-kind chance to work on real-world business projects with multinational corporations. The project brings together students from various universities and countries to collaborate on complex business problems in virtual teams. The objective is to build abilities in cross-cultural communication, teamwork, problem-solving, and project management while offering new solutions to the business challenges faced by enterprises. Four other international participants and I collaborated for three months to complete a consulting project for our client. We were judged by Professors and industry professionals recognized by X-Culture, and it is with great pride and honor that we were named top (Top 25%) out of over 1000+ virtual teams worldwide. With my participation in the X-Culture challenge, I was able to gain skills that I can utilize in my future business interactions, as well as a broader awareness of various cultural viewpoints that will enable me to be an effective and sympathetic team player on any team I join.
Awards
Bronze medal from high school basketball competition, Certificate from volunteering to help build furniture for refugees, Accounting award from my high school for getting one of the best marks in accounting in my year group
Timeline
Audit and Tax Associate
YYC & Co
01.2025 - 10.2025
Crew Member
Five Guys Bristol UK
01.2024 - 05.2024
Hospitality associate
The Waiting Game Ltd.
10.2022 - 12.2023
Risk Assurance Services Intern
PwC Malaysia
01.2022 - 05.2022
Cashier/Promoter
Jim’s Recipe
09.2021 - 12.2021
Video Production Intern
Imaginary Art Studio
09.2019 - 12.2019
Marketing Intern
F&N Beverages Marketing Sdn Bhd
01.2019 - 03.2019
Logistics Assistant
Mercury Freight Logistics
03.2018 - 03.2018
Bachelor of Arts (Honours) - Accounting and Finance
Taylor’s Lakeside Campus
Diploma - Business
Taylor’s Lakeside Campus
O levels - undefined
Tenby International School
UPSR - undefined
SJK(C) Hin Hua
Bachelor of Arts (Honours) - Accounting and Finance