Microsoft Office
ALEXANDER ADRIAN, WEI CHOUNG GOH
LECTURER
Kuching,13
Summary
Experienced project management related skills (knowledge and experience) with over 10 years of experience in construction and academic industries. Excellent reputation for resolving problems and improving customer satisfaction.
Enthusiastic project leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of project management and construction related matters and training in management as well as linguistics. Motivated to learn, grow and excel in construction or academic industry.
Project Management with over 10 years of successful experience in managing and planning as well as coaching. Recognized consistently for performance excellence and contributions to success in construction and academic industries. Strengths in planning and managing backed by training in wide variety of spheres.
Overview
8
8
Languages
5
5
years of post-secondary education
36
36
years of professional experience
Work History
PART TIME FACILITATOR
OPEN UNIVERSITY KUCHING, SARAWAK
Kuching, Sarawak
01.2018 - Current
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Collected data on program effectiveness through surveying, data analysis and other methods and implemented solutions for improvement.
- Gathered data about course success and participant experiences to help with future course planning.
- Planned and facilitated project management workshops in accordance with PMBOK, employing varied methods to maximize attendance.
- Gathered feedback from team and department leaders to devise new training materials targeted on current needs.
- Documented class activities, including attendance and participation, and provided feedback to management.
- Assessed skill gaps for employees in project management as well as business marketing department and developed training courses to meet identified needs.
- Taught more than 10 classes or workshops per year.
- Administered assessments before, during and after courses.
- Developed project management and business management related training programs.
- Supported students and individuals with construction related issues, liaising between participants, families and program executives about needs.
- Collaborated with project managers to identify areas in need of improvement and implement solutions.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Provided leadership for workers, guiding day-to-day activities and facilitating construction environment.
- Liaised between trainers and course participants.
- Assisted with support functions such as budgeting and technology coordination.
- Developed lesson plans, instructional materials and written practice tests for construction management and business management related training courses.
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
LECTURER
EXECUTIVE COLLEGE SDN BHD, KUCHING
Kuching, Sarawak
08.2017 - Current
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural and social learning modalities.
- Gave presentations on project management and engineering related matters to student classrooms using PowerPoint and Google Classroom technology.
- Maintained interdisciplinary study as guiding principle, establishing partnerships with faculty in other departments to draw parallels with other subjects.
- Inspired discussions through presentation of thought-provoking material, preparing students for rigors of construction management field.
- Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
- Oversaw graduate student projects and advised on focus, methodology and report generation to meet preset standards.
- Advised on department hiring actions to help build cohesive and successful lecturing team.
- Supervised junior lecturers' course development and recommended refinements to enhance student learning.
- Supported graduate students in obtaining post graduate degrees by advising on study plans, dissertations and career goals as well as current prospects.
- Participated and led construction management committee meetings to remain aware of developments related to evolving construction management field.
- Mentored diverse student population to promote cultural diversification.
- Utilized instructional technologies in course delivery for both in-class and online instruction to engage and educate students.
- Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
- Scheduled lab and study sessions for students to increase subject understanding and maintain 90% GPA.
- Authored well-regarded construction management textbook to present credible information to under graduate students.
- Graded assignments according to strict institutional policies and upheld guidelines for academic integrity while disciplining plagiarism and cheating accordingly.
- Hired and trained about 10 persons in a row towards Teaching Assistants for grading and classroom administration.
- Employed advanced knowledge of business enterpreneurship to teach challenging high-level courses to graduate students.
- Designed and distributed lecture handouts to round out material and increase student understanding.
- Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
- Held weekly office hours to work with struggling students one-on-one and increase GPAs.
DIRECTOR CUM PRINCIPAL
GLOBAL PEARSON TRAINING CENTRE SDN BHD
Sibu, Sarawak
01.2014 - 12.2021
- Managed team of 15 employees, overseeing hiring, training, and professional growth of employees.
- Developed and maintained courteous and effective working relationships.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Saved reasonable expenses by implementing cost-saving initiatives that addressed long-standing problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Drove operational improvements which resulted in savings and improved profit margins.
- Worked closely with consultants and trainers to maintain optimum levels of communication to effectively and efficiently complete projects.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Handled different group of customers to address their inquiries and concerns.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Conducted research, gathered information from multiple sources and presented results.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Led projects and analyzed data to identify opportunities for improvement.
PA to MANAGING DIRECTOR CUM PROJECT MANAGER
SERSOL SDN BHD
Petaling Jaya, Selangor
01.2013 - 12.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Coordinated events and worked on ad hoc projects.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Answered high volume of phone calls and email inquiries.
- Filed paperwork and organized computer-based information.
- Handled all incoming information requests for several busy executives.
- Liaised with key accounts to deliver targeted administrative support, including estate, household and property management.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Led staff and vendors in providing high level of service for owner and guests.
- Wrote reports, executive summaries and newsletters.
- Prepared and staged properties for customers.
- Managed and reviewed filing and office systems.
- Coordinated residential property operations and prepared homes for clients.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Maintained appropriate filing of personal and professional documentation.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
- Developed and initiated projects, including managing costs, schedule and performance.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
- Modified and directed project plans to meet organizational needs.
- Eliminated discrepancies by reviewing performance, status and safety adherence.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Provided management for internal personnel, contractors and vendors.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Drove team success through shared vision and recognition of quality performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
PA to General Manager
TA ANN HOLDINGS SDN BHD
Sibu, Sarawak
01.2011 - 12.2013
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Engaged team members and improved performance by delivering daily updates and conducting weekly meetings to obtain feedback and convey new policies.
- Taught management strategies for completing office oeprational work and carrying out senior management directives.
- Mentored and motivated team members to efficiently achieve challenging business goals.
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Developed innovative sales proposals to promote product quality and showcase market comparisons.
- Completed inventory purchases and oversaw restocking.
- Handled cash accurately and prepared deposits.
- Resolved problems promptly and effectively to elevate customer approval.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Managed administrative and management team schedule with eye for coverage needs and individual strengths.
- Gained territory by negotiating beneficial contracts and conducting numerous cold calls.
- Sold memberships and personal training sessions to new customers.
- Motivated, trained and disciplined employees to maximize performance.
- Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
- Oversaw computer database and physical filing systems.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Performed pricing and estimates based on customer needs and requirements.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
- Controlled spending on overhead and equipment by devising and executing cost-management procedures.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
PROJECT MANAGER CUM PERSONAL ASSISTANT to G.D
RIMBUNAN HIJAU MDF, RUSSIA
Khabarovsk, Khabarovsky Krai
01.2007 - 12.2010
- Developed and initiated projects, including managing costs, schedule and performance.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Provided management for internal personnel, contractors and vendors.
- Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Eliminated discrepancies by reviewing performance, status and safety adherence.
- Modified and directed project plans to meet organizational needs.
- Headed project teams specializing in electrical design and installation activities.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Boosted revenues by coordinating and executing medium density fiber boards manufacturing projects and growing inventory diversity.
- Oversaw projects for construction by planning, designing, and scheduling.
- Developed executive presentations and reports to facilitate project evaluation and process improvement among stakeholders (State Governor, International Investors, etc)
- Drove team success through shared vision and recognition of quality performance.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Managed all phases of USD 2 billion of project from procurement to commission.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Executed basic banking and bookkeeping tasks.
- Created and managed office systems to efficiently deal with documentation.
- Coordinated events and worked on ad hoc projects.
- Visited residential properties and prepared homes for clients' arrival.
- Organized and attended meetings, including compiling all related documents and reports.
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Screened personal and business calls and directed to appropriate party.
- Wrote reports, executive summaries and newsletters.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Handled incoming and outgoing correspondence, including mail, email and faxes.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Answered high volume of phone calls and email inquiries.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
- Filed paperwork and organized computer-based information.
- Organized and cared for clients' homes and properties by maintaining and preparing for arrival and daily living requirements.
- Managed residential property issues and prepared homes prior to client arrival.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Sourced and ordered office equipment and supplies.
- Checked residencies for move-in readiness prior to client arrivals.
- Displayed absolute discretion at handling confidential information.
- Managed and reviewed filing and office systems.
POWER SYSTEM & ELECTRICAL SAFETY ENGINEER
TA ANN PLYWOOD SDN BHD
Sibu, Sarawak
01.2003 - 12.2005
- Performed in-depth electrical acceptance testing of completed hardware, including continuity and high-potential isolation testing.
- Administered both energized and de-energized testing on multi-design change packages.
- Conducted field surveys and studied maps and diagrams to identify and correct power system problems.
- Spearheaded tendering and negotiation process for critical products and services to reduce costs and allow early contractor involvement.
- Supervised construction and pre-commissioning of electrical rooms, substations, and service buildings for plant project.
- Identified specific cables, connectors, fuses, circuit breakers and other electrical devices required for installation of monitoring systems and weapons detection systems.
- Evaluated installed electrical equipment and systems to isolate faults and implement corrective actions.
- Monitored manufacturing operations of electrical devices for compliance with safety protocols.
- Confirmed system and component capabilities by designing testing methods and testing properties.
- Implemented cutting-edge processes and safety practices to reduce electrical construction hazards.
- Determined most effective approaches to new projects by reading and analyzing blueprints, drawings and sketches.
- Prepared technical documentation for operation, troubleshooting and maintenance of industrial systems.
- Proposed electrical product and system modifications to improve quality and efficiency.
- Mentored junior engineers and new hires to better improve competency and efficiency of all staff.
- Inspected completed installations to observe operations and verify conformance to design and equipment specifications.
- Validated small product and subsystem performance by performing analysis, simulation and laboratory testing.
- Performed maintenance procedures and repairs on existing electrical products and systems.
- Communicated with engineers and customers to discuss potential and existing engineering projects.
- Prepared budgets by estimating materials, labor and construction costs.
- Created project prototypes and models using three-dimensional design software.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked flexible hours; night, weekend, and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Developed team communications and information for meetings.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved problems, improved operations and provided exceptional service.
- Conducted research, gathered information from multiple sources and presented results.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
MECHANICAL aND ELECTRICAL COORDINATOR
JIAN YU CONSTRUCTION PTE LTD
Jurong East, Singapore
01.2001 - 12.2003
- Used Microsoft Word and other software tools to create documents and other communications.
- Drove operational improvements which resulted in savings and improved profit margins.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Maximized performance by monitoring daily activities and mentoring team of 25 associates.
- Achieved 100% average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
- Monitored all company inventory to ensure stock levels and databases were updated.
- Conducted research, gathered information from multiple sources and presented results.
- Resolved problems, improved operations and provided exceptional service.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Increased customer satisfaction by resolving building construction issues.
Education
Master of Science - Information Technology Project Management
UNIVERSITY oF SUNDERLAND
Sunderland, United Kingdom 10.2005 - 12.2006
Bachelor of Science - Electrical And Electronic Engineering
UNIVERSITY oF LINCOLN
Lincoln, United Kingdom 01.2000 - 12.2001
Associate of Science - Diploma in Telecom, Elect And Computer Engineering
DAMANSARA UTAMA COLLEGE
Penang, Malaysia 01.1998 - 12.1999
Skills
Employee coaching
Assessments administration
Curriculum Development
Trainer coaching
Workshop coordination
Advocacy
Class preparation
Lecturing skills
Program evaluation
Community outreach
Data analysis
Program implementation
Schedule Management
Classroom expertise
Project implementation
Training material development
Employee training
Training program development
Data organization
Public speaking
Detail-oriented
Computer proficiency
Training & Development
Interpersonal Communication
Leadership
Compassion
Critical thinking
Multitasking abilities
Microsoft Office
Accomplishments
- Collaborated with team of 35 in the development of plant construction and plywood industry.
- Documented and resolved project planning as well as training candidates which led to the completion of project and highly competent students.
- Supervised team of 35 staff members.
- Designed a company-wide safety awareness program, resulting in a 100% reduction in reported injuries.
- Improved customer satisfaction ratings by 100% by life proven track.
- Resolved problems.
Affiliations
- Project Management Institute
- Toastmasters
Software
Interests
Self Enhancement
Motivating
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Reading, Swimming, Work out, Self Enhancement
Reading is my hobby since i was young and I always believe that through reading, it will help to widen up my knowledge as well as enhancing me in my career and presentation to the public. I do my reading whenever I have free times and would normally go for motivational and inspiring types of books, journals or magazines as I believe we need to keep on improving ourselves from time to time so as not to be left behind in this challenging and competitive world. Due to the curiosity in learning new things, that encourages me more in reading.
It is always says that "A Healthy Mind Breeds a Healthy Body and Vice Versa", so I think to practise a regular work out is mandatory in keeping your mind to work better and more efficiently. Thus, I normally do my work out in the gym for about an hour or 2 per day for almost 7 days week to keep my mind functioning well at all times.
Self enhancement is of utmost important in this challenging and competitive world so that you will not be left behind and able to contribute to the society to the full capabilities of yours and to that you will be able to find the self satisfactory.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
PART TIME FACILITATOR
OPEN UNIVERSITY KUCHING, SARAWAK
01.2018 - Current
LECTURER
EXECUTIVE COLLEGE SDN BHD, KUCHING
08.2017 - Current
DIRECTOR CUM PRINCIPAL
GLOBAL PEARSON TRAINING CENTRE SDN BHD
01.2014 - 12.2021
PA to MANAGING DIRECTOR CUM PROJECT MANAGER
SERSOL SDN BHD
01.2013 - 12.2021
PA to General Manager
TA ANN HOLDINGS SDN BHD
01.2011 - 12.2013
PROJECT MANAGER CUM PERSONAL ASSISTANT to G.D
RIMBUNAN HIJAU MDF, RUSSIA
01.2007 - 12.2010
Master of Science - Information Technology Project Management
UNIVERSITY oF SUNDERLAND
10.2005 - 12.2006
POWER SYSTEM & ELECTRICAL SAFETY ENGINEER
TA ANN PLYWOOD SDN BHD
01.2003 - 12.2005
MECHANICAL aND ELECTRICAL COORDINATOR
JIAN YU CONSTRUCTION PTE LTD
01.2001 - 12.2003
Bachelor of Science - Electrical And Electronic Engineering
UNIVERSITY oF LINCOLN
01.2000 - 12.2001
Associate of Science - Diploma in Telecom, Elect And Computer Engineering
DAMANSARA UTAMA COLLEGE
01.1998 - 12.1999