Summary
Overview
Work History
Education
Skills
Languages
Custom Section
Hobbies and Interests
References
Certification
Timeline
Generic
Alexander Punggak Langga

Alexander Punggak Langga

Bumiputera

Summary

Dynamic professional with a diverse background in customer service and administration. Drives efficiency through meticulous organisation and a proactive approach to problem-solving. Emphasises collaboration and adaptability to contribute positively to team objectives and customer satisfaction.

Overview

3
3
Languages
1
1
Certification
13
13
years of professional experience

Work History

Customer Service - Part Time

TGV Cinema
Bintulu
11.2024 - Current
  • Cashier: handle customer transactions and follow cashier procedures.
  • Floor Attendant: assist customers and maintain the cinema floor area.
  • Booth Service: provide booth service and attend to customer requests.
  • Participate in weekly and monthly stocktake activities.
  • Pantiasa Sdn Bhd

Admin Assistant

Pertama Ferroalloys Sdn Bhd
07.2023 - 10.2024
  • Assist with daily administrative tasks and office documentation.
  • Prepare, organize, and maintain administrative records and documents.
  • Provide administrative support to departments and staff as required.
  • Reason for leaving: Better Opportunities.

Officer - Billing & Documentation - Contract

BN NGU'S PROPERTIES SDN BHD
, Sarawak
09.2020 - 05.2023
  • Administration: prepare documents for new staff, tenants, and suppliers.
  • Billing & Collection: prepare monthly rental, electricity, and water charges; receive payments.
  • Marketing: advertise space rental and shop lots for internal and external customers.
  • Filing: maintain proper filing according to company requirements.
  • Prepare daily, weekly, and monthly reports.Receiving and forwarding calls to related department
  • Receiving courier-related company or staff, record it and distribute to staff
  • Provide good customer service
  • Sarawak

Admin Assistant - Contract

Linton University College
, Negeri Sembilan
05.2017 - 12.2018
  • Assist and monitor academic and non-academic faculty performance and training data.
  • Schedule meetings and prepare monthly training reports.
  • Assist training providers/vendors and organize internal and external training.
  • Prepare files for internal and external audit.
  • Receptionist: receive/forward calls, handle courier items, and provide customer service.
  • Negeri Sembilan

Customer Service Assistant - CSA - Contract

Malaysia Airport Niaga Sdn. Bhd.
, Selangor
02.2018 - 03.2018
  • Meet customer needs and uphold the company reputation.
  • Greet customers, offer assistance, suggest products, promote daily promotions, and lead customers to cashier.
  • Cashier: ensure compliance with Standard Operation Procedure from opening to closing/end of shift.
  • Selangor

Admin Assistant - Contract

Linton University College
, Negeri Sembilan
02.2018 - 03.2018
  • Task - Admin Assistant
  • Assisting and monitoring academic and non-academic faculty performance
  • Analyzing related data for training hours for management monitoring
  • Schedule a meeting with the relevant department to discuss and update any daily arising issue
  • Preparing monthly training reports for academic and non-academic staff
  • Assisting and engaging training providers or vendor
  • Assisting the Training and development department organize internal and external training
  • Preparing files for internal and external audit
  • Task - Receptionist
  • Negeri Sembilan

Mandore

Niamad Istimewa Sdn Bhd
12.2013 - 07.2014
  • Promoted safe working environment by implementing regulatory standards, policies and guidelines.
  • Met schedule using excellent planning and coordination skills.

• Supervise and coordinate daily plantation field workers and work activities.

• Assign daily tasks and monitor attendance, work progress, productivity, and work

quality.

• Ensure harvesting, maintenance, weeding, and general field activities follow

instructions and estate procedures.

• Coordinate tools/materials and report field progress, issues, and requirements to

management.

Education

Bachelor of Arts (Hons) - Business Administration

Linton University College
Negeri Sembilan
08.2020

Skills

  • Communication
  • Public Relations
  • Project planning and coordination
  • Health and safety awareness
  • Teamwork
  • Leadership
  • Management
  • Administration
  • Billing & Collection
  • Customer Service
  • Filing & Documentation
  • Marketing (space rental/shop lot promotion)
  • Reporting (daily/weekly/monthly)

Languages

English
Melayu
Iban

Custom Section

014 230 8058, mobile

Hobbies and Interests

  • Hiking
  • Jungle tracking
  • Badminton

References

True

Certification

  • HIRARC Training (Hazard Identification, Risk Assessment and Risk Control

Timeline

Customer Service - Part Time

TGV Cinema
11.2024 - Current

Admin Assistant

Pertama Ferroalloys Sdn Bhd
07.2023 - 10.2024

Officer - Billing & Documentation - Contract

BN NGU'S PROPERTIES SDN BHD
09.2020 - 05.2023

Customer Service Assistant - CSA - Contract

Malaysia Airport Niaga Sdn. Bhd.
02.2018 - 03.2018

Admin Assistant - Contract

Linton University College
02.2018 - 03.2018

Admin Assistant - Contract

Linton University College
05.2017 - 12.2018

Mandore

Niamad Istimewa Sdn Bhd
12.2013 - 07.2014

Bachelor of Arts (Hons) - Business Administration

Linton University College
Alexander Punggak Langga