Alex Wong Teik Choy

Below is a professionally optimized English version, written at Senior / Lead / Executive level, suitable for LinkedIn Profile, Resume, or submission to HQ / multinational semiconductor companies.

Semiconductor / Wafer Fabrication
Manufacturing & Production Operations
Supplier Quality Management
Senior / Executive Leadership Roles

• Lead and implement Continuous Quality Improvement (CQI) programs, working closely with suppliers to improve incoming inspection processes, part quality plans, and overall supplier performance.
• Establish and monitor supplier quality performance metrics, leveraging incoming inspection data and monthly supplier review meetings to drive measurable improvements.
• Initiate and manage VCAR / ICAR / CAPA processes, ensuring corrective and preventive actions are effectively implemented and closed.
• Conduct supplier quality audits, performance evaluations, and compliance reviews to ensure adherence to quality management system requirements.
• Perform source inspections at supplier sites based on project requirements and risk assessments.
• Lead Material Review Board (MRB) activities for non-conforming parts, ensuring proper disposition and risk mitigation.
• Manage Quality Alerts and purge control processes to prevent the escape of non-conforming materials into production or customers.
• Collaborate with suppliers to review customer drawings and specifications, ensuring alignment on measurement methods, inspection criteria, and reporting requirements.
• Oversee calibration planning and control for measurement tools, equipment, and fixtures to ensure measurement system accuracy and reliability.
• Apply structured Root Cause Analysis (RCA), FMEA, SPC, and continuous improvement methodologies to resolve quality issues and prevent recurrence.
• Manage Incoming Quality Assurance (IQA / IQC) operations to ensure consistent conformance of incoming materials.
• Train, qualify, and monitor IQA inspectors to ensure compliance with work instructions, inspection methods, and acceptance criteria.
• Analyze supplier non-conformance data and trends to proactively identify risks and implement targeted improvement plans.
• Serve as the primary quality liaison between suppliers and internal stakeholders, including Manufacturing, Procurement, Engineering, CQE, and BDG teams.
• Manage customer consignment parts, including coordination on disposition and disposal of non-conforming materials.
• Ensure compliance with customer-specific quality requirements, providing technical guidance and support to suppliers.
• Conduct periodic supplier quality review meetings, ensuring CAPA effectiveness and sustained improvements.
• Present quality status, risks, and improvement progress to senior management at key project milestones.
• Drive data-driven quality strategies to reduce quality costs, improve supplier capability, and enhance customer satisfaction.

Objectives

• Ensure accuracy, quality, and integrity of incoming materials and data
• Prevent quality escapes, errors, and operational risks
• Improve efficiency while optimizing cost and resource utilization

Key Management Elements

• Clearly defined SOPs for receiving, inspection, documentation, and reporting
• Well-defined roles and responsibilities within the incoming quality team
• Effective use of ERP systems, inspection tools, and automated workflows
• Robust risk management and regulatory compliance practices
• Established KPIs and performance reporting to measure effectiveness and drive improvement
• Customer Training Program – Germany (3 months)
• Contract Duration: October 2023 – October 2024
• Responsible for customer quality requirement deployment, process alignment, and supplier quality support
• Condense this into a LinkedIn “About” section (executive tone)
• Convert it into ATS-optimized resume bullet points
• Align it specifically to Semiconductor MNCs (Intel / TSMC / Micron / Infineon)

Just tell me where you want to use it.Below is a professionally optimized English version, written at Senior / Lead / Executive level, suitable for LinkedIn Profile, Resume, or submission to HQ / multinational semiconductor companies.

Semiconductor / Wafer Fabrication
Manufacturing & Production Operations
Supplier Quality Management
Senior / Executive Leadership Roles

• Lead and implement Continuous Quality Improvement (CQI) programs, working closely with suppliers to improve incoming inspection processes, part quality plans, and overall supplier performance.
• Establish and monitor supplier quality performance metrics, leveraging incoming inspection data and monthly supplier review meetings to drive measurable improvements.
• Initiate and manage VCAR / ICAR / CAPA processes, ensuring corrective and preventive actions are effectively implemented and closed.
• Conduct supplier quality audits, performance evaluations, and compliance reviews to ensure adherence to quality management system requirements.
• Perform source inspections at supplier sites based on project requirements and risk assessments.
• Lead Material Review Board (MRB) activities for non-conforming parts, ensuring proper disposition and risk mitigation.
• Manage Quality Alerts and purge control processes to prevent the escape of non-conforming materials into production or customers.
• Collaborate with suppliers to review customer drawings and specifications, ensuring alignment on measurement methods, inspection criteria, and reporting requirements.
• Oversee calibration planning and control for measurement tools, equipment, and fixtures to ensure measurement system accuracy and reliability.
• Apply structured Root Cause Analysis (RCA), FMEA, SPC, and continuous improvement methodologies to resolve quality issues and prevent recurrence.
• Manage Incoming Quality Assurance (IQA / IQC) operations to ensure consistent conformance of incoming materials.
• Train, qualify, and monitor IQA inspectors to ensure compliance with work instructions, inspection methods, and acceptance criteria.
• Analyze supplier non-conformance data and trends to proactively identify risks and implement targeted improvement plans.
• Serve as the primary quality liaison between suppliers and internal stakeholders, including Manufacturing, Procurement, Engineering, CQE, and BDG teams.
• Manage customer consignment parts, including coordination on disposition and disposal of non-conforming materials.
• Ensure compliance with customer-specific quality requirements, providing technical guidance and support to suppliers.
• Conduct periodic supplier quality review meetings, ensuring CAPA effectiveness and sustained improvements.
• Present quality status, risks, and improvement progress to senior management at key project milestones.
• Drive data-driven quality strategies to reduce quality costs, improve supplier capability, and enhance customer satisfaction.

Objectives

• Ensure accuracy, quality, and integrity of incoming materials and data
• Prevent quality escapes, errors, and operational risks
• Improve efficiency while optimizing cost and resource utilization

Key Management Elements

• Clearly defined SOPs for receiving, inspection, documentation, and reporting
• Well-defined roles and responsibilities within the incoming quality team
• Effective use of ERP systems, inspection tools, and automated workflows
• Robust risk management and regulatory compliance practices
• Established KPIs and performance reporting to measure effectiveness and drive improvement
• Customer Training Program – Germany (3 months)
• Contract Duration: October 2023 – Decembe 2023
• Responsible for customer quality requirement deployment, process alignment, and supplier quality support

• Work closely with customers on any new projects; provide all necessary assistance to the customer to ensure their capabilities in receiving products that met with our planner’s requirement.
• Plan schedule and implement necessary training and education programs for the subordinates to ensure their competence for the job functions assigned.
• Serve as a communication bridge between the management and fellow subordinates to ensure a harmony working environment.
• Perform failure analysis; liaise with process for corrective and preventive action.
• Define and implement SQE strategies with company and division policy.
• Develop and maintain departmental operating procedures for supply quality assurance.
• Perform supplier audits and integrate new suppliers into programs.
• Plan, schedule and conduct periodic quality system and process audit at supplier’s premises to ensure their continuing capability in producing products that are meeting customer requirements / specifications.
• Work on supplier development to implement best practices, establish standard work and eliminate variation and waste to improve performance.
• Closely follow up and review on supply monthly performance.
• Recommend solutions for the improvement of quality, productivity and work and efficiency to increase the customer satisfaction.
• Involve and follow up all types’ audits such as – Internal or customer Audits / laboratory audit.
• Supplier Process & Quality improvement Dyson Process Control Audit / Dyson Quality Review System Audit / Tooling Process Audit
• Attend customer meeting for part qualification and approval for new project.
• Assist in implementing the Quality objective and target and update the objective and target whenever is required
• Assist in periodic QMS audit e.g. preparation of audit check list, audit scope/schedule, organizes audit team etc.
• Performing the actual audits and initiate corrective actions to the responsible party for any discrepancies found. Following up with corrective actions to ensure that they are completed on-time and satisfactorily to prevent recurrence. Further to escalate any unresolved problems to the next level of Management for resolution.
• Conduct weekly internal audit for all department.
• Create audit reports that identify any Non-Conformance or Opportunities for Improvement found during the audit process and demand for corrective and preventive actions needed.

• Handle in-house quality issues
• Failure analysis and support production & tooling staff to solve the quality issued and the preventive action.
• Update Quality alert and train in-house inspector the quality issue feedback from supplier.
• Assist in samples preparation for customer approval with First Articles (FA) measurement data
• Prepare limit samples according to supplier
• Support and verify sub con quality improvement plan.
• Review CP / CPK and FAI Report
• Report the quality situation to the QA manager daily
• Conduct Audit
• To carry out other job function as and when required by your superior
• General Responsibilities On Customer Quality Issue
• Review Supplier Action and CAR reply
• Target Response Time Containment Action : 24 hours Corrective Action : 3 working days
• Support supplier part EC change tooling buyoff and approved
• Visit supplier to understand the quality issue and feedback to internal IQC.
• Support inspection at supplier site to solve and re-screen the rejected part
• Monitor and review monthly report for inspection done by supplier
• Attend conference call to understand and communicate with supplier on the quality issues as well as the progress of the project transfer
• Individual Section Responsibilities – IQA, IPQC, OQA
• Ensure sufficient manpower in department
• Take care of disciplinary problem to ensure everything operates in good manner
• Take care of department manpower rotation
• Maintain good 5's
• In-charge of staff performance appraisal

• New Product Innovation– General Responsibilities
• New Model Schedule Registration and Revision
• BOM Creation and Live
• Final Issue / Order Meeting
• Final issue drawing & 3D data distribute to AEC & Supplier
• Tooling Meeting with Supplier ( DFM & schedule )
• New material, paint and ink development control
• Placing an PO order for New part ~T2.5 ( Designer ) & PP ( Supplier )
• Placing an PO order for Common parts by Move order or Additional work order for common K unit
• Risk order follow up with GPC for critical and long lead time part
• New Tool Part Evaluation
• New Paint/Ink Evaluation
• Making AIM for T2.5
• Lead Pilot Run ( T2.5 ) activities
• Evaluation and Environment Reliability test ( T2.5)
• PP/Mock MP Part Approval
• Making AIM for PP and Mock MP ( AIM 1)
• Support Pre Production ( PP) activities
• Evaluation and Environment Reliability test ( PP)
• Support Mock MP activities
• MP Part Approval
• Colour limit approval
• Making AIM2 for MP
• GP web close up
• AQ1 Slide Preparation
• Support MP1 activities
• Monitoring and Close up all Major issue to keep shipment schedule
• Trouble shooting In line Production problem and countermeasure study
• Part/ Tooling Modification Evaluation
• AIM Specification Change
• Coordinate with GPC and CQC to Improve supplier capability & ability ( Quality and delivery)
• Cost down and Value Engineering task to improve profit margin
• Tooling Repairing Verification
• Remarks: Training in Japan Company Panasonic 4 month (Contract 1 year starting form Aug 2012 until Aug 2013)

• General In House Responsibilities
• Handle in-house quality issues
• Failure analysis and support production & tooling staff to solve the quality issued and the preventive action.
• Update Quality alert and train in-house inspector the quality issue feedback from customer.
• To support new project quality criteria set up and train in-house QA staff.
• Support the arrangement of product sample for PPAP and IIS setup.
• Assist in samples preparation for customer approval with First Articles (FA) measurement data
• Prepare limit samples according to customer requirements
• Support and verify subcon quality improvement plan.
• Buyoff new tooling in SPI for new project transfer to SDP
• Verify RMA
• Review CP / CPK and FAI Report
• Conduct training to all QA Inspector regarding the new project/customer reject
• Report the quality situation to the QA manager daily
• Conduct Product Audit
• To carry out other job function as and when required by your superior
• General Responsibilities On Customer Quality Issue
• Handle customer complaint and CAR reply
• Target Response Time Containment Action : 24 hours Corrective Action : 5 working days
• Support customer part EC change tooling buyoff and submission
• Visit customer to understand the quality issue and feedback to SDP
• Support inspection at customer site to solve and re-screen the rejected part
• Monitor and prepare monthly report for inspection done by inspection house
• Attend conference call to understand and communicate with customer on the quality issues as well as the progress of the project transfer
• Individual Section Responsibilities – IQA, IPQC, OQA, CQR
• Ensure sufficient manpower in department
• Take care of disciplinary problem to ensure everything operates in good manner
• Take care of department manpower rotation
• Maintain good 5's
• In-charge of staff performance appraisal
• Remarks: Training in Japan Panasonic 4 month

• Attend customer complaints issued to collect information
• Reply customer CA report and follow up until the defect is terminate from re-occurred
• Prepare the monthly presentation report to customer.
• To carry out other job function pertaining to QA/QC as and when required by your superior.
• Coordinate the reject complaints with customer on in house engineer
• To carry out any other assignment as and when required by your superior.
• Review the CP/CPK Report
• Do the Cosmetic Concern for new project / product.
• Conduct training to all the QC Inspector regarding the new project.
• Review CP / CPK and FAI Report
• To liaise with customers / vendors on product quality issues by:
• Attend to the customer for the understanding of her complaint (defect description, % defective, effects on customer, defective manufacturing date, responsible QC and operator ) and the support of sorting / reworks on time as agreed by the customer
• Efficient customer support (reworks / sorting)
• Effective rework method / procedure that shall not induce other problem ( for example, scratches )
• Sorters understand the defects and rework method
• No escapees from detection / reworks
• Timely customer support ( reworks / sorting ) to her production schedule / requirement to prevent line down occurrence
• To ensure that the customer’s CAR is replied promptly and to see thru’ the effective of the CAR implementation before closure.
• Target Response Time Containment Action : 2 working days or before next shipment whichever is earlier Corrective Action : 5 working days
• To assist the production in trouble-shooting the root cause of the problem.
• Methodology Used ( Plan – Do – Check – Action )
• Plan : Determine the objectives and the actions / activities
• Do : Implement the planned actions / activities
• Check : Monitor the result and effectiveness of the actions
• Action : Continual improve the processes / activities
• To verify customer’s complaints and to convey these complaints back to IPQC and production floor to take immediate action.
• To verify customer’s rejects prior to issuing of RMA
• To review the FAI, Cp/Cpk reports before submitting to Customer.
• To prepare the Inspection Plan for IPQC to inspect the part based on the Plan created.
• To help the production to negotiate with the customer on the cosmetic’s requirement.