ALEEYA EIRMIE
FINANCE ASISTANT
Kajang, Selangor
Summary
Proven Finance Assistant with a track record of enhancing financial processes at MAAJ PARCEL BOX. Skilled in Microsoft Excel and data analysis, adept at improving efficiency and accuracy in financial reporting. Demonstrated leadership in streamlining operations, achieving a significant increase in customer satisfaction. Renowned for meticulous invoice management and exceptional problem-solving abilities.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Finance Assistant
MAAJ PARCEL BOX
01.2024 - Current
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Processed daily financial transactions in support of finance team objectives.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Streamlined vendor payment processes, ensuring timely disbursements to maintain strong relationships.
- Managed office inventory and ordered new supplies when items were running low.
- Generated reports for budgeting, forecasting and financial analysis to track results against target profit margins.
DATA NETWORK
J&T EXPRESS SDN.BHD
03.2021 - 01.2024
- Enhanced network performance by designing and implementing data communication networks.
- Implemented redundancy measures to minimize risk of catastrophic failure or service disruption in case of hardware failures or power outages.
- Streamlined network operations by integrating and configuring routers, switches, and firewalls.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
Supervisor
Guardian
05.2020 - 03.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Generated reports detailing findings and recommendations.
Retail Sales Associate
NAWY.CO
10.2018 - 11.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
Diploma - DIPLOMA IN LOGISTICS FREIGHT FOWARDING MANAGEMENT
MALAYSIA UNIVESITY OF SCIENCE AND TECHNOLOGY
Damansara, Selangor, Malaysia 04.2001 -
Skills
Microsoft Excel
Monthly reporting
Bank reconciliation
Invoice management
Financial reporting
Accounts receivable
Invoice processing
Data entry
Data analysis
Payroll processing
Asset management
Debt collection
Timeline
Finance Assistant
MAAJ PARCEL BOX
01.2024 - Current
DATA NETWORK
J&T EXPRESS SDN.BHD
03.2021 - 01.2024
Supervisor
Guardian
05.2020 - 03.2021
Retail Sales Associate
NAWY.CO
10.2018 - 11.2019
Diploma - DIPLOMA IN LOGISTICS FREIGHT FOWARDING MANAGEMENT
MALAYSIA UNIVESITY OF SCIENCE AND TECHNOLOGY
04.2001 -