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ALEESHA ZAHRA
Melaka Tengah, Johor
Summary
Experienced Engineering Manager skilled in integrating project technical aspects and effectively communicating with non-technical personnel. Proven leader and program manager with a strong background in the field, consistently driving successful outcomes through exceptional decision-making and problem-solving abilities. Demonstrated success as a driven Document Controller, streamlining procedures and mentoring team members on document workflows. Astute individual with a positive attitude, adept at handling administrative tasks and assisting with special projects. Extensive experience as a hardworking Bartender in large-scale casual dining establishments, committed to providing excellent customer service and maintaining safe food handling practices. Well-versed Mixologist with a diverse menu of memorized drink recipes, bringing creativity and expertise to the table. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open, and committed to building a customer base by providing a positive service experience.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Bartender Shift Manager
The Barrington
02.2020 - 06.2024
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Implemented effective scheduling practices that maximized staff coverage during peak hours without exceeding budget limitations.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Followed strict recipes and drink measurements to minimize product used.
QAQC P28B ( E&I)
MIE INDUSTRIAL SDN.BHD
6 2018 - 12.2019
- Improved safety compliance by developing and enforcing strict safety protocols for the team.
- Streamlined communication between various departments involved in the projects enhancing collaboration efforts.
- Adapted quickly to changing project requirements ensuring flexibility without compromising quality or timelines.
- Reduced downtime for equipment by conducting regular maintenance and proactive inspections.
- Delivered overall on-site administrative and technical management for wide range of construction projects.
- Managed large and diverse projects with emphasis on electrical and instrumentation.
HR/PAYROLL ADMINISTRATOR
JBS SOUTH AUSTRALIA
09.2015 - 05.2018
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
- Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
QAQC ( E&I)
JACOBS INDUSTRIAL
7 2012 - 7 2015
- Performs and accurately records all inspections, checks and tests in accordance with company processes
- Assists with the completion, inspection and distribution of all quality records and documents
- Ensures all equipment is within calibration and appropriate records are kept
- Assists with the Identification and reporting of Non Conformances as per Company procedures
- To support the project work package teams to ensure contractors develop and implement of surveillance plans
- To be in charge of reviewing the inspection reports and to report main information to concern work packages
- To treat all information obtained during course of the work with confidentiality
- To carry out work in compliance with company values and policies, relevant laws and regulations, agreed company priorities and objectives, company standards and procedures and good industry practices.
Education
SPM ( PASS ) -
SMK SEREMBAN JAYA
01.2007 - 12.2011
Skills
Planning and scheduling
Documentation Control
Cleanliness standards
Menu development
Health and safety
Scheduling Staff
Record preparation
File Maintenance
Employee Relations
Payroll Administration
Food Service
Staff Management
Payment Processing
Languages
6,C2,6,C2,6,C2,6,C2,6,C2
References
- JBS SOUTH AUSTRALIA, MR. VARINDER, SUPERVISOR, +61473411421
- MIE INDUSTRIAL, MR. AZUAN, QC INSPECTOR, +60199402209
- THE BARRINGTON, MR. MEHMET CETIN, FOUNDER , +4474245157570
Interests
Travelling
Dancing
Photography
Work Preference
Work Type
Full TimeContract WorkImportant To Me
Career advancementPersonal development programsCompany CultureTimeline
Bartender Shift Manager
The Barrington
02.2020 - 06.2024
HR/PAYROLL ADMINISTRATOR
JBS SOUTH AUSTRALIA
09.2015 - 05.2018
SPM ( PASS ) -
SMK SEREMBAN JAYA
01.2007 - 12.2011
QAQC P28B ( E&I)
MIE INDUSTRIAL SDN.BHD
6 2018 - 12.2019
QAQC ( E&I)
JACOBS INDUSTRIAL
7 2012 - 7 2015