ALEENA Zainal
Ulu Kelang,10
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. A hard-working and highly disciplined individual. I am adaptable and a quick learner also love to travel.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Marketing Associate
PANEL PLUS
01.2024 - Current
- Planned and executed events and marketing programs to increase qualified leads.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Created social media content with innovative brand messaging to support new product launches.
- Created content strategies for digital media.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Oversaw event registration process by collecting and tracking attendee information.
- Created detailed timelines and budgets for events to meet all deadlines.
- Developed art and design concepts.
RETAIL SALES ASSISTANT
OUTSIDE, ACTUALLY FASHION
01.2024 - 11.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Increased sales by offering advice on purchases and promoting additional products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Visual Merchandising for products display, mannequin changing.
GALLERY SITTERS & TECHNICAL ASSIST
ILHAM GALLERY
01.2022 - 01.2024
- The gallery sitter will be responsible for welcoming visitors, taking attendance, providing helpful information regarding exhibitions and program's to visitors, and opening and closing the galleries
- Experiences managing in gallery event, doing technical about artworks and handling private event such as private artist talk
- Built personal relationships with guests to promote positive experiences.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Assisted marketing team with creation and posting of website and social media content to promote gallery to current and potential customers.
- Received, photographed, cataloged, researched and prepared materials objects for display for exhibition collections.
- Moved and handled various types of artwork with exceptional care, following all guidelines requirements.
FRONT OF HOUSE (FREELANCE)
KUALA LUMPUR PERFORMING ARTS CENTRE (KLPAC)
01.2023 - 12.2023
- Involves taking orders, and handling transactions with efficiency and accuracy
- Assists other FOH operators when needed, Including scanning tickets, distributing surveys, greeting audiences, and properly addressing audience conflict or misconduct
- Coordinate with the Stage Manager to execute the seating process, including orchestrating the timing of seating notifications, encouraging efficient seating, and notifying the Stage Manager when the doors are closed
- Established welcoming atmosphere by greeting each guest warmly.
- Arranged tables and chairs for special occasions and events.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Established rapport with customers by providing friendly and attentive service.
- Provided attentive service and proactively assessed guest needs.
LOCATION COORDINATOR
YAYASAN SIME DARBY & KLPAC
08.2023 - 08.2023
- Aims to create waves with its comeback by ensuring that the event is ecofriendly and accessible to oft-overlooked communities
- To assist and responsible for helping oversee the successful completion of projects and events
- Duties include performing specialized tasks, managing a team of staff members and establishing relationships with vendors and freelance professionals
EXECUTIVE MARKETING SALES & EVENTS
JOHOR EMPOWERMENT OF INTELLECTUAL WOMEN ASSOCIATION
05.2023 - 06.2023
- Company Overview: Non-Government Organization (NGO) involved in activities that help victims of domestic violence regain their confidence and develop skills to contribute to the community again
- Part of the initiative to provide a platform for women to develop and exhibit their skills to earn a sustainable income
- Non-Government Organization (NGO) involved in activities that help victims of domestic violence regain their confidence and develop skills to contribute to the community again
BATIK ARTISAN
TEJA STUDIO
09.2022 - 11.2022
- To create unique, functional and/or decorative items using traditional techniques and focusing on Batik Canting
- Host a different art craft workshop such as tie and dye, art resin, lino print cut, labu sayong painting, art candle, batik coloring and batik canting also oil pastel on totebag
STYLISH - PART TIMER
LOVISA MY
03.2022 - 07.2022
- Learned to be a good stylish jewellery to the customers, managing stock updates
- Experiences in piercing services and fashionable
- Styling at Lovisa is a unique experience due to our fast paced fashion trends
INTERNSHIP GALLERY ASSISTANT
LAI LAI ART GALLERY
08.2021 - 02.2022
- Assisted with all things throughout the creative process
- Sewing the brand tag
- Managing the customer order and packing
BRAND PROMOTER
TERROSA KREATIF SDN BHD
02.2021 - 10.2021
- Selling accessories for hijab and the muslim prayer
- Collaborated with the Director and other members of the production team to develop each collection
- Managing booth event
VETERINAR ASSISTANT & SALES ASSISTANT
HEELADINA
05.2019 - 05.2020
- Assisted with all things throughout the veterinary and animals food
- Managing the customer order and packing
- Managing the stock and received order
SALES ASSISTANT
COTTON ON GROUP
09.2018 - 09.2018
- Temporary seasonal part time (1 month)
- In charge of providing client assistance and administrative support
- Greet and converse with visitors, discuss materials, coordinate programs and events while exhibiting a professional and warm attitude
WAREHOUSE RETAIL ASSOCIATES
PETSWONDERLAND
07.2017 - 08.2018
- Company Overview: Kuala Lumpur
- Managing the customer order and packing
- Managing the stock and received order
- Kuala Lumpur
SALES ASSISTANT
MILZIE & MILLIZ COLLECTIONS
12.2016 - 02.2017
- In charge of providing client assistance and administrative support
- Gallery assistant also need to work together with designers and artists
Education
Diploma - Communication Visual Design in Fine Arts
Akademi Seni Budaya Dan Warisan Kebangsaan (ASWARA)
Kuala Lumpur, 1401.2022
Sijil Pelajaran Malaysia (SPM) -
SMK Dato' Ahmad Razali
Ampang, 1012-2017
Skills
- Adobe Illustrator
- Event Management
- Video Editor (Capcut & Canva)
- Microsoft Word
- Adobe Lightroom
- Customer Experience
- Adobe Photoshop
- Adobe Indesign
- Canva
- Social media engagement
- Project management
- Client collaboration
Certification
- Collaboration Project and Crew Training, Jabatan Kebajikan Masyarakat, 09/29/23
- Participants in UBAK Production, 07/16/2022
- Participants Still Life Artwork, 10/12/2022
- Personal Ranking Target, 01/13/2019
- Participants Galeri Seni Penang, 01/28/2019
- Participants Yayasan Negeri Johor, 02/02/2019
Awards
- Excellent Final Year Exhibition Assessment, 2022
- Grand Final Qualifier in Malaysia Young Artist, 2019
- Excellent Student Award For Final Year Diploma, 2022
- Dean List All Semesters, 2022
Languages
English, Malay, Indonesian
Native language
Timeline
Marketing Associate
PANEL PLUS
01.2024 - Current
RETAIL SALES ASSISTANT
OUTSIDE, ACTUALLY FASHION
01.2024 - 11.2024
LOCATION COORDINATOR
YAYASAN SIME DARBY & KLPAC
08.2023 - 08.2023
EXECUTIVE MARKETING SALES & EVENTS
JOHOR EMPOWERMENT OF INTELLECTUAL WOMEN ASSOCIATION
05.2023 - 06.2023
FRONT OF HOUSE (FREELANCE)
KUALA LUMPUR PERFORMING ARTS CENTRE (KLPAC)
01.2023 - 12.2023
BATIK ARTISAN
TEJA STUDIO
09.2022 - 11.2022
STYLISH - PART TIMER
LOVISA MY
03.2022 - 07.2022
GALLERY SITTERS & TECHNICAL ASSIST
ILHAM GALLERY
01.2022 - 01.2024
INTERNSHIP GALLERY ASSISTANT
LAI LAI ART GALLERY
08.2021 - 02.2022
BRAND PROMOTER
TERROSA KREATIF SDN BHD
02.2021 - 10.2021
VETERINAR ASSISTANT & SALES ASSISTANT
HEELADINA
05.2019 - 05.2020
SALES ASSISTANT
COTTON ON GROUP
09.2018 - 09.2018
WAREHOUSE RETAIL ASSOCIATES
PETSWONDERLAND
07.2017 - 08.2018
SALES ASSISTANT
MILZIE & MILLIZ COLLECTIONS
12.2016 - 02.2017
- Collaboration Project and Crew Training, Jabatan Kebajikan Masyarakat, 09/29/23
- Participants in UBAK Production, 07/16/2022
- Participants Still Life Artwork, 10/12/2022
- Personal Ranking Target, 01/13/2019
- Participants Galeri Seni Penang, 01/28/2019
- Participants Yayasan Negeri Johor, 02/02/2019
Diploma - Communication Visual Design in Fine Arts
Akademi Seni Budaya Dan Warisan Kebangsaan (ASWARA)
Sijil Pelajaran Malaysia (SPM) -
SMK Dato' Ahmad Razali
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