Microsoft office 365
Alastair Yong Zae Yi
Logistics And Supply Chain Management
Kota Kinabalu, Sabah, Malaysia
Summary
Ambitious and detail-oriented graduate with a Master’s degree in Global Logistics Operations and Supply Chain Management and a Bachelor of Arts (Hons) in Logistics and Supply Chain Management, both from Northumbria University Newcastle. Possessing a strong foundation in supply chain strategy, logistics operations, and lean management principles. Experienced in team leadership, customer service, and operations management through part-time roles in a dynamic restaurant environment. Eager to apply academic knowledge and practical experience to a challenging role in the logistics and supply chain industry.
Overview
3
3
years of professional experience
Work History
Supervisor of Operations
Chilli Padi Newcastle
09.2021 - 08.2024
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Completed monthly payroll for 24 employees.
Cashier
Dynasty Events Newcastle
09.2021 - 08.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Master of Science - Global Logistic Operations&Supply Chain Management
Northumbria University Newcastle
Newcastle Upon Tyne, UK 04.2001 -
International Graduate Diploma in Business - Business Administration And Management
Newcastle University
Newcastle Upon Tyne, UK 04.2001 -
Bachelor of Arts - Logistics And Supply Chain Management
Northumbria University Newcastle
Newcastle Upon Tyne, UK 04.2001 -
Cambridge A-Levels (Business, Economics & Law) - Art
Institut Sinaran
Kota Kinabalu, Sabah, Malaysia 04.2001 -
Sijil Pelajaran Malaysia (SPM): Science Education - Science Education
Sabah Tshung Tsin Secondary School
Kota Kinabalu, Sabah, Malaysia 04.2001 -
Skills
Maintenance Oversight
Accomplishments
- Athletics Track & Field (Triple Jump, 100m & 200m Sprint) - represented KK district and in Majlis Sukan Sekolah Daerah Kota Kinabalu (MSSD) and Sabah State in Malaysia Independent Chinese Secondary School (MICSS) Track and Field Tournament for 5 years from 2008-2013.
- Artistic Gymnastic - represented KK district in Majlis Sukan Sekolah-Sekolah Sabah (MSSS) for 3 years from 2008-2011
- Basketball - represented School and Kota Kinabalu district in Majlis Sukan Sekolah Sekolah Bahagian Kota Kinabalu (MSSB) for 4 years from 2009-2013.
- Outstanding Student award in Institut Sinaran, Kota Kinabalu, Sabah, in 2017.
Software
Languages
Chinese (Mandarin)
Upper intermediate
B2
English
Advanced
C1
Malay
Upper intermediate
B2
Timeline
Supervisor of Operations
Chilli Padi Newcastle
09.2021 - 08.2024
Cashier
Dynasty Events Newcastle
09.2021 - 08.2024
Master of Science - Global Logistic Operations&Supply Chain Management
Northumbria University Newcastle
04.2001 -
International Graduate Diploma in Business - Business Administration And Management
Newcastle University
04.2001 -
Bachelor of Arts - Logistics And Supply Chain Management
Northumbria University Newcastle
04.2001 -
Cambridge A-Levels (Business, Economics & Law) - Art
Institut Sinaran
04.2001 -
Sijil Pelajaran Malaysia (SPM): Science Education - Science Education
Sabah Tshung Tsin Secondary School
04.2001 -
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