Alan Wong

• Enhanced revenue by executing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Oversaw personnel safety and efforts at work site.
• Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
• Worked with personnel and managers to meet strict timelines.

• Inspected work for compliance with applicable regulations and job specifications.
• Improved client satisfaction with consistent communication and updates on project status.
• Verified and submitted team timesheets.
• Enhanced project efficiency by delegating tasks and supervising construction crew members.