AKMAL HAYAT JUSOH

Project Management & Delivery

• Led digital projects from initiation to completion, collaborating closely with stakeholders to understand their challenges, refine business requirements, and prioritize delivery timelines.
• Conducted discovery sessions with Business Process Owners, Product Owners, and developers to ensure readiness of data sources, secure access controls, and provide accurate delivery estimates.
• Navigated project challenges and risks proactively, ensuring that timelines were respected and critical business needs were met, even when team resources were stretched.

Technical & Solution Design

• Translated complex business requirements into actionable technical requirements, driving the project pipeline across HR, IT GSD, Legal, and GBS HQ portfolios.
• Designed BI solutions architecture following standards and best practices, and ensuring optimal data models for Power BI.
• Conducted thorough reviews of Tier-1 solutions prior to sign-off, ensuring alignment with best practices and delivering quality outcomes.
• Established a sign-off checklist by collaborating with Infrastructure, Operation, and Governance team for the team to use as a guide during peer-review prior to sign-off.

Leadership and Mentorship

• Conducted quarterly performance reviews and annual appraisals for eight direct reports, offering constructive feedback and engaging in meaningful career development conversations.
• Mentored junior developers in developing ETL pipelines in ADF, and data model in Power BI, ensuring adherence to standards and best practices.
• Managed scrum ceremonies, including sprint planning, daily standup, sprint retrospectives, and sprint reviews.

Professional Development

• Completed a 6-month SLB Team Lead boot camp, gaining valuable insights into the hiring process, refining leadership skills, and building a network with team leads from various functions.

• Developed advanced ETL processes using Alteryx to ensure right data structure for Power BI reporting.
• Performed the successful migration of legacy solutions from Colo to Azure Data Warehouse (ADW), including Alteryx workflows and Power BI dashboards.
• Revamped complex workflows and data models, resulting in a 60% reduction in ETL processing and dashboard refresh times.
• Performed dashboard migration from Tableau to Power BI from end-to-end, focusing on solutions for Supply Chain portfolio to streamline the technology stacks and to reduce cost.
• Involved in architecture reviews for data acquisition, ETL processes, and Power BI dashboard development within the scrum team.
• Provided mentorship to junior developers related to the features of the technology stacks being used and best practices during development of the solutions.
• Created and sustained Wiki pages to document best practices, improving team efficiency and capabilities.
• Honored with two Recognition Awards for outstanding contributions to ADW migration projects and ETL process improvements.

• Automated data quality checks for Excel-based reports (e.g., Sales Reporting, Customer Complaints) using Alteryx, significantly reducing the manual effort required and improving data integrity.
• Streamlined the data cleansing and transformation process for unstructured data from Excel and text files, automating it through Alteryx and integrating the data into the data warehouse. This ensured the BI team received structured data for dashboard development, while allowing clients to continue using their pre-defined Excel formats for reporting.
• Developed an in-house Supply Chain Management Dashboard, which was recognized by MDEC during a site visit to the factory.
• Developed multiple in-house dashboard prototypes to showcase BI capabilities to clients, leading to several prototypes being requested for live deployment.

• Acted as the Subject Matter Expert in predictive analytics for Customer Quality Team, specializing in forecasting device failure rates in the field based on warranty returns data.
• Conducted in-depth Exploratory Data Analysis (EDA) on large-scale customer warranty returns data, enabling the business line to identify bottlenecks and reduce average cycle time by approximately 40%.
• Improved complaint handling cycle time tracking by creating centralized dashboards on the Power BI platform, later adopted by multiple NXP sites for performance monitoring.
• Developed official corporate dashboards requested by the Quality Leadership Team using Tableau, providing management with insights into the effectiveness of implemented actions.
• Delivered ad-hoc reports on team and corporate performance as requested by senior management, supporting decision-making with timely data.
• Provided training to the Quality Engineering team on conducting statistical field modeling analysis and developing Power BI reports which enhanced their data analysis capabilities.
• Received Bravo Award recognition for the initiative and contribution in automating NXP KPI tracking for the Business Unit Quality Leadership Team that allow the team to drill down the data to the intended flavours which helped in understanding the issues and drive right actions by using Tableau and Power BI.