Akmal Johar

Web Development

• Enhanced software quality by developing and implementing comprehensive testing strategies by creating test plan.
• Reduced product defect rates by creating robust test cases and meticulously executing them.
• Improved team efficiency with streamlined test processes, resulting in faster release cycles.
• Ensured optimal user experience by conducting thorough usability testing on multiple platforms.
• Boosted product stability by identifying and reporting software bugs for timely resolution, minimizing negative customer impact.
• Assisted developers in reproducing reported issues, expediting their resolution and improving overall product quality.
• Supported agile development methodologies by actively participating in sprint planning meetings and providing valuable input during daily standups.
• Manage repository and software build/release.

Specializing in providing quality laboratory products such as Arterial Blood Gas analyzer.

• Ensure all product meets customer quality standard and specifications.
• Improved equipment reliability by conducting thorough field service repairs and maintenance tasks.
• Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
• Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.
• Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
• Developed customized preventive maintenance plans tailored to individual client needs, extending equipment life and minimizing disruptions.
• Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
• Performed onsite installation, modification and maintenance of systems and equipment.
• Trained personnel to align objectives, strengthen competencies and standardize operations.
• Prepare service reports while offering customers feedback on technical problems relating to equipment performance.