Summary
Overview
Work History
Education
Skills
References
Languages
Personal Information
Languages
Timeline
Generic
Akmal Alif Halaluddin

Akmal Alif Halaluddin

Kuala Lumpur

Summary

Passionate IT Technical Support Engineer with 8+ years of experience mostly on IT hardware equipment & software application support. Familiar and adept in working with industrial engineering & retail store company. Reputation for continually achieving on time and under budget performance goals. Accustomed to handling IT support, managing IT projects and supporting various engineering department with IT tools and application.

Overview

12
12
years of professional experience

Work History

IT Engineer

Intrious Technology Sdn Bhd
Kuala Lumpur
11.2024 - Current
  • Provide, support, assist in troubleshooting networking, IT application & equipment for customer.
  • Perform & monitor routine backup, virus prevention and anti-spam at desktop support level for customer.
  • Deploy & maintain Firewall (Fortinet) & server (AD, application & file server) for customer
  • Managing M365 Admin Center & Exchange Admin Center for email creation, managing license, rules etc for customer.
  • Installation & maintain CCTV system and door access for customer.

IT Technical Support Engineer

Austin Powder Malaysia Sdn Bhd
Petaling Jaya
12.2018 - 11.2023
  • Provide, support, assist in troubleshooting networking, IT application & equipment for main office, plant, warehouse & depot
  • Installation & support SAP B1 system
  • Perform routine backup, virus prevention and anti-spam at desktop support level
  • Maintain CCTV system and door access for main office, plant, warehouse and depot

IT Executive

Gintell Rest N Go Sdn Bhd
Kuala Lumpur
04.2017 - 11.2018
  • Provide, support, assist in troubleshooting IT application & equipment for main office, warehouse and branches
  • Installation & support POS system (Xilnex)
  • Perform routine virus prevention and anti-spam at desktop support level
  • Maintain CCTV system and door access for main office, branches and warehouse

IT Support

Malayan Banking Berhad (Maybank)
Kuala Lumpur
07.2016 - 12.2016
  • SQL support based on user requirement
  • M2U online stock application support
  • Make a report using Actuate software

IT Technical Executive

Prestariang System Sdn Bhd
Cyberjaya
04.2013 - 12.2013
  • Make software installation on site for certification program
  • Prepare the labs for classes
  • Standby on project site
  • Troubleshoot computer problem

Education

Bachelor's Degree - Computer Science in Web Technology with honours

Universiti Tun Hussein Onn Malaysia
Batu Pahat
09.2016

Diploma - Information Technology

Politeknik Sultan Idris Shah
Sabak Bernam
10.2012

Skills

  • Adaptability
  • Fast Learner
  • Ability to Multitask
  • Ability to Work Under Pressure
  • Computer Skills
  • Ability to Work in a Team
  • IT Troubleshooting
  • Communication Skills
  • Customer Service
  • Microsoft Office
  • Computer Networking

References

  • Nicholas Tan, IT Manager, Austin Powder Malaysia Sdn Bhd, nicholas.tan@austinpowder.com, 0129797056
  • Sheon Liaw, Senior IT Manager, Gintell Rest N Go Sdn Bhd, sheon.liaw@gintell.com, 0123600557

Languages

  • Bahasa Malaysia
  • English

Personal Information

  • Date of Birth: 01/27/91
  • Nationality: Malaysia
  • Driving License: B2, D

Languages

Malay
First Language
English
Intermediate
B1

Timeline

IT Engineer

Intrious Technology Sdn Bhd
11.2024 - Current

IT Technical Support Engineer

Austin Powder Malaysia Sdn Bhd
12.2018 - 11.2023

IT Executive

Gintell Rest N Go Sdn Bhd
04.2017 - 11.2018

IT Support

Malayan Banking Berhad (Maybank)
07.2016 - 12.2016

IT Technical Executive

Prestariang System Sdn Bhd
04.2013 - 12.2013

Bachelor's Degree - Computer Science in Web Technology with honours

Universiti Tun Hussein Onn Malaysia

Diploma - Information Technology

Politeknik Sultan Idris Shah
Akmal Alif Halaluddin