Akmal Alif Halaluddin
Kuala Lumpur
Summary
Passionate IT Technical Support Engineer with 8+ years of experience mostly on IT hardware equipment & software application support. Familiar and adept in working with industrial engineering & retail store company. Reputation for continually achieving on time and under budget performance goals. Accustomed to handling IT support, managing IT projects and supporting various engineering department with IT tools and application.
Overview
12
12
years of professional experience
Work History
IT Engineer
Intrious Technology Sdn Bhd
Kuala Lumpur
11.2024 - Current
- Provide, support, assist in troubleshooting networking, IT application & equipment for customer.
- Perform & monitor routine backup, virus prevention and anti-spam at desktop support level for customer.
- Deploy & maintain Firewall (Fortinet) & server (AD, application & file server) for customer
- Managing M365 Admin Center & Exchange Admin Center for email creation, managing license, rules etc for customer.
- Installation & maintain CCTV system and door access for customer.
IT Technical Support Engineer
Austin Powder Malaysia Sdn Bhd
Petaling Jaya
12.2018 - 11.2023
- Provide, support, assist in troubleshooting networking, IT application & equipment for main office, plant, warehouse & depot
- Installation & support SAP B1 system
- Perform routine backup, virus prevention and anti-spam at desktop support level
- Maintain CCTV system and door access for main office, plant, warehouse and depot
IT Executive
Gintell Rest N Go Sdn Bhd
Kuala Lumpur
04.2017 - 11.2018
- Provide, support, assist in troubleshooting IT application & equipment for main office, warehouse and branches
- Installation & support POS system (Xilnex)
- Perform routine virus prevention and anti-spam at desktop support level
- Maintain CCTV system and door access for main office, branches and warehouse
IT Support
Malayan Banking Berhad (Maybank)
Kuala Lumpur
07.2016 - 12.2016
- SQL support based on user requirement
- M2U online stock application support
- Make a report using Actuate software
IT Technical Executive
Prestariang System Sdn Bhd
Cyberjaya
04.2013 - 12.2013
- Make software installation on site for certification program
- Prepare the labs for classes
- Standby on project site
- Troubleshoot computer problem
Education
Bachelor's Degree - Computer Science in Web Technology with honours
Universiti Tun Hussein Onn Malaysia
Batu Pahat09.2016
Diploma - Information Technology
Politeknik Sultan Idris Shah
Sabak Bernam10.2012
Skills
- Adaptability
- Fast Learner
- Ability to Multitask
- Ability to Work Under Pressure
- Computer Skills
- Ability to Work in a Team
- IT Troubleshooting
- Communication Skills
- Customer Service
- Microsoft Office
- Computer Networking
References
- Nicholas Tan, IT Manager, Austin Powder Malaysia Sdn Bhd, nicholas.tan@austinpowder.com, 0129797056
- Sheon Liaw, Senior IT Manager, Gintell Rest N Go Sdn Bhd, sheon.liaw@gintell.com, 0123600557
Languages
- Bahasa Malaysia
- English
Personal Information
- Date of Birth: 01/27/91
- Nationality: Malaysia
- Driving License: B2, D
Languages
Malay
First Language
English
Intermediate
B1
Timeline
IT Engineer
Intrious Technology Sdn Bhd
11.2024 - Current
IT Technical Support Engineer
Austin Powder Malaysia Sdn Bhd
12.2018 - 11.2023
IT Executive
Gintell Rest N Go Sdn Bhd
04.2017 - 11.2018
IT Support
Malayan Banking Berhad (Maybank)
07.2016 - 12.2016
IT Technical Executive
Prestariang System Sdn Bhd
04.2013 - 12.2013
Bachelor's Degree - Computer Science in Web Technology with honours
Universiti Tun Hussein Onn Malaysia
Diploma - Information Technology
Politeknik Sultan Idris Shah