AKI Lei Wai Kuan
Shah Alam, Selangor,10
Summary
Dedicated beauty professional with a refined approach to makeup artistry and client experience. Skilled in delivering personalized services, strengthening brand loyalty, and supporting team performance. Aspiring to contribute to a dynamic Beauty brand in a leadership capacity.
Overview
17
17
years of professional experience
Work History
Beauty Advisor
COTY Gucci Beauty
Singapore
06.2024 - 01.2026
- Executed makeup demonstrations and skincare routines through personalized makeovers and hands-on trials.
- Maintain store cleanliness, hygiene standards, and visual merchandising displays.
- Assist in stock management and ensure products are well stocked and organized.
- Meet or exceed sales targets and contribute to team goals.
- Handle customer feedback, returns, and resolve complaints.
Part time Sales Assistant
Ximivouge Campsie
Sydney, NSW
10.2019 - 10.2022
- Assisted in store merchandising, stocking shelves and setting up displays.
- Handled cash register operations, including payments, returns, and exchanges.
- Arranged store products on shelves and promotional displays.
- Provided strong customer service by greeting and building relationships with key clients.
Casual Makeup Artist
COTY Gucci Beauty
Sydney, NSW
11.2022 - 04.2024
- Build a loyal customer base by offering follow ups, memberships, or beauty consultations.
- Promote new product launches, and exclusive roadshow sets.
- Demonstrated excellent communication skills to build relationships with clients.
- Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions.
- Organized promotional displays and events to promote product sales.
Casual Sales Assistants
Michael Kors
Sydney, NSW
10.2022 - 08.2023
- Collaborated effectively with colleagues from diverse backgrounds in order to achieve common goals.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Cleaned shelves, counters, and tables.
- Assisted in store merchandising, stocking shelves and setting up displays.
- Handled cash register operations, including payments, returns, and exchanges.
- Arranged store products on shelves and promotional displays.
Casual Sales Assistant
Telepaddy shop
Sydney, NSW
10.2019 - 02.2020
- Developed relationships with key customers by providing exceptional service.
- Assisted in store merchandising, stocking shelves and setting up displays.
- Handled cash register operations, including payments, returns, and exchanges.
- Arranged store products on shelves and promotional displays.
Parttime Sales Assistant
Redberry Fashion
Sydney, NSW
05.2019 - 10.2019
- Provided strong customer service by greeting and building relationships with key clients.
- Assisted in store merchandising, stocking shelves and setting up displays.
- Handled cash register operations, including payments, returns, and exchanges.
- Arranged store products on shelves and promotional displays.
Retail Makeup Artist
ESTEE LAUDER COMPANIES (BOBBI BROWN)
Singapore
08.2016 - 12.2018
- Developed expert knowledge of makeup products and techniques to provide customers with personalized advice.
- Demonstrated strong organizational skills to ensure the store was well-stocked and presented attractively for customers.
- Maintained a high level of customer service by promptly addressing questions or concerns in an efficient manner.
- Maintained accurate inventory records, ensuring all shelves were adequately stocked with merchandise.
- Designed eye-catching displays that highlighted new products or special offers which helped drive sales growth.
SENIOR BEAUTY CONSULTANT
A.S GROUP (MUSE BY WATSON)
Malaysia
04.2015 - 03.2016
- Engaged customers by greeting and offering assistance with products and services, promoting positive customer experiences.
- Recommended specific cosmetic products for satisfying customers' stated beauty needs.
- Cleaned shelves, counters, and tables.
Retail Makeup Artist
ESTEE LAUDER COMPANIES (BOBBI BROWN)
Malaysia
12.2013 - 03.2014
- Developed expert knowledge of makeup products and techniques to provide customers with personalized advice.
- Demonstrated strong organizational skills to ensure the store was well-stocked and presented attractively for customers.
- Maintained a high level of customer service by promptly addressing questions or concerns in an efficient manner.
Junior Sales and Marketing Support
CINEMA SECRETS COSMETICS SDN BHD
Malaysia
03.2012 - 03.2012
- Implemented effective marketing campaigns that resulted in increased brand awareness and recognition.
- Assisted with developing marketing materials including brochures, flyers, presentations.
- Developed relationships with clients through exceptional communication skills, leading to increased sales opportunities.
Retail Makeup Artist (PRO TEAM)
DEFINITE COSMETICS SDN BHD
Malaysia
07.2009 - 10.2011
- Created effective displays that maximized sales opportunities while enhancing the overall shopping experience.
- Developed expert knowledge of makeup products and techniques to provide customers with personalized advice.
- Collaborated closely with supervisors to develop creative marketing campaigns that drove traffic into the store.
- Provided makeup application services for special events and photoshoots.
Studio Makeup Artist
2046 STUDIO
Malaysia
10.2008 - 06.2009
- I worked with clients with different skin types and tones.
- Created custom looks based on client requests and preferences while also providing advice on which colors and styles would be most flattering.
- Provided makeup application services for special events and photoshoots.
- Collaborated with hair stylists in order to create cohesive looks for photo shoots or runway shows.
- Worked closely with photographers during photoshoots to ensure that models' makeup was camera-ready at all times.
Education
Certification 3 - individual support
United Colleges of Australia
Sydney02-2021
SPM - ART AND ACCOUNTING
S.M.K SS17
01-2012
PROFESSIONAL HAIR-DO & MAKEUP - ART AND DESIGN
BETHA GALLERY MAKEUP INSTITUTE
01-2010
Skills
- Makeup artistry skills
- Creative presentations
- Upselling expertise
- Strong verbal communication
Interests
TRAVELLING, BUSHWALKING, HIKING, LISTEN MUSICS
LANGUAGES
cantonese professionally
mandarin Native
English Fluent
bahasa melayu Fluent
Timeline
Beauty Advisor
COTY Gucci Beauty
06.2024 - 01.2026
Casual Makeup Artist
COTY Gucci Beauty
11.2022 - 04.2024
Casual Sales Assistants
Michael Kors
10.2022 - 08.2023
Part time Sales Assistant
Ximivouge Campsie
10.2019 - 10.2022
Casual Sales Assistant
Telepaddy shop
10.2019 - 02.2020
Parttime Sales Assistant
Redberry Fashion
05.2019 - 10.2019
Retail Makeup Artist
ESTEE LAUDER COMPANIES (BOBBI BROWN)
08.2016 - 12.2018
SENIOR BEAUTY CONSULTANT
A.S GROUP (MUSE BY WATSON)
04.2015 - 03.2016
Retail Makeup Artist
ESTEE LAUDER COMPANIES (BOBBI BROWN)
12.2013 - 03.2014
Junior Sales and Marketing Support
CINEMA SECRETS COSMETICS SDN BHD
03.2012 - 03.2012
Retail Makeup Artist (PRO TEAM)
DEFINITE COSMETICS SDN BHD
07.2009 - 10.2011
Studio Makeup Artist
2046 STUDIO
10.2008 - 06.2009
SPM - ART AND ACCOUNTING
S.M.K SS17
PROFESSIONAL HAIR-DO & MAKEUP - ART AND DESIGN
BETHA GALLERY MAKEUP INSTITUTE
Certification 3 - individual support
United Colleges of Australia