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Muhd Akid Afandy Bin Mazlan
Sale Associate
Ampang,10
Summary
Dynamic Sales Associate with a proven track record at GENERATION TWO THOUSAND APPAREL SDN BHD, consistently achieving sales targets through exceptional customer service and effective upselling techniques. Skilled in assessing customer needs and fostering relationships, I excel in teamwork and inventory control, driving repeat business and enhancing customer satisfaction.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Sales Associate
GENERATION TWO THOUSAND APPAREL SDN BHD
TRX, 14
11.2021 - 06.2025
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Staccato
Pavilion
12.2019 - 10.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Part-time
Lacoste
KLCC
03.2019 - 11.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Inventory control
Time management
Upselling
Payment processing
Multi-tasking strength
Excellent people skills
Software
Timeline
Sales Associate
GENERATION TWO THOUSAND APPAREL SDN BHD
11.2021 - 06.2025
Sales Associate
Staccato
12.2019 - 10.2021
Part-time
Lacoste
03.2019 - 11.2019
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