AKHMAL LUBIS
RETAIL ASSISTANT SUPERVISOR
Kuala Lumpur
Summary
Dynamic and results-oriented professional with a proven track record at MR D.I.Y SDN BHD, adept in task delegation and used to using Excel,Powerpoint & Words. When received task from superior, will finish as soon as possible
Overview
2
2
years of professional experience
2
2
Languages
Work History
Assistant Supervisor
MR D.I.Y SDN BHD
05.2023 - Current
- Submitted documentation and reports to upper management.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
- Managed records and documentation for payroll, inventory control and workflow.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Revised work practices to improve efficiency, boost quality and meet production goals.
- Enhanced employee morale through regular recognition of individual and team achievements, fostering a culture of success and teamwork.
Retail Associate
SPORTS DIRECT
03.2023 - 04.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Education
No Degree - Accounting
SMK SEGAMBUT
JALAN SEGAMBUT,SEGAMBUT,51200 KUALA LUMPUR 04.2001 -
Skills
Task delegation
Training and mentoring
Expense tracking
Records management
Google drive
Documentation and reporting
Staff development
Excel/Powerpoint/Words
Timeline
Assistant Supervisor
MR D.I.Y SDN BHD
05.2023 - Current
Retail Associate
SPORTS DIRECT
03.2023 - 04.2023
No Degree - Accounting
SMK SEGAMBUT
04.2001 -
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