Ai Wen Lam
Sales & Marketing Executive
Petaling Jaya,Selangor
Summary
Sales & Marketing Executive offering more than 9 years in outside sales, sales operations and marketing. Successful in new account acquisition and growing existing account sales.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Senior Sales & Marketing Executive
Greneco Sdn Bhd
Shah Alam, Selangor
10.2019 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed orders and organized product deliveries to meet customer timetables.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Collaborated with on-site directors, operations managers and supervisors on engineering projects.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
- Coordinated sampling and analysis tasks for ongoing production efforts to verify quality of finished products.
- Managed project documents, blueprints and specifications.
- Presented drawings to project managers and incorporated recommended changes.
Sales & Marketing Executive
Saunas Builder Sdn Bhd
Puchong, Selangor
09.2016 - 10.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Developed, marketed and sold full range of products and support services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed orders and organized product deliveries to meet customer timetables.
- Proposed design concepts, worked with customers to incorporate changes and oversaw design process.
- Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
- Participated in formal internal design reviews of proposed products and components, providing input on potential technical improvements.
- Coordinated sampling and analysis tasks for ongoing production efforts to verify quality of finished products.
- Prepared cost estimates, schedules and project specifications for proposals.
- Managed project documents, blueprints and specifications.
- Presented drawings to project managers and incorporated recommended changes.
Sales & Marketing Executive
Aquionics Technologies Sdn Bhd
Bukit Beruntung, Selangor
10.2012 - 06.2016
- Engaged with customers to effectively build rapport and lasting relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Developed, marketed and sold full range of products and support services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Built relationships with customers and community to promote long term business growth.
Education
No Degree -
SMK Dato Syed Esa
Batu Pahat JohorExecutive Diploma - Business Management
University of Malaya - Umcced
Petaling Jaya 03.2021 - Current
Skills
B2B sales
Timeline
Executive Diploma - Business Management
University of Malaya - Umcced
03.2021 - Current
Senior Sales & Marketing Executive
Greneco Sdn Bhd
10.2019 - Current
Sales & Marketing Executive
Saunas Builder Sdn Bhd
09.2016 - 10.2019
Sales & Marketing Executive
Aquionics Technologies Sdn Bhd
10.2012 - 06.2016
No Degree -
SMK Dato Syed Esa