AISYAH AMIRAH ISMAIL

• Plan, schedule, and conduct food safety and quality audits across current 200+ outlets, including Sabah and Sarawak.
• Manage halal certification applications and renewals for new and existing outlets, ensuring compliance with JAKIM regulations.
• Conduct food handler training sessions, increasing compliance of new outlet staffs with the requirement to obtain basic food handling training mandated by the government.
• Support and lead training programs on GMP, HACCP, and halal practices.
• Coordinate microbiological sampling of food products and liaise with external labs for testing and reporting.

Key Achievements:

Increased the rate of critical control point (CCP)- free outlets: 69% in 2024, through regular auditing practices.

Successfully streamlined halal certification processes for all Marrybrown outlets: 93% (2024).

• Provided support to on-site supplier on meeting raw material specifications and food safety requirements of the company's food products.
• Investigated and addressed product quality fluctuations through root cause analysis and corrective action plans.
• Conducted scheduled sampling and inspections, ensuring adherence to company and regulatory quality standards.