Aisyah Razali
Content Moderator
Negeri Sembilan
Summary
Developed skills in fast-paced digital environment, focusing on content evaluation, critical thinking, and effective communication. Demonstrated ability to adhere to guidelines, manage high volumes of content, and ensure positive user experience. Looking to transition into new field, leveraging these transferrable skills to contribute to dynamic and collaborative team.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Content Moderator
Byte Precision Sdn Bhd (ByteDance)
08.2019 - 03.2024
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Collaborated with cross-functional teams to develop comprehensive content guidelines and policies.
Personal Financial Consultant
Cimb Bank Berhad
03.2018 - 04.2019
- Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports.
- Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
- Initiated customer relationships through prospecting, lead utilization, local market and community involvement.
- Educated clients on various investment products, empowering them to make informed decisions regarding their financial future.
Account Assistant
Global Amity Sdn Bhd Nilai (HONDA)
06.2017 - 09.2017
- Supported the timely completion of month-end closing activities, improving overall financial operations.
- Facilitated smooth internal audits by preparing supporting documents promptly upon request from auditors or management personnel.
- Managed accounts payable and receivable processes, maintaining healthy cash flow for the company.
- Ensured proper record-keeping through meticulous data entry and filing practices, reducing information retrieval time significantly.
- Entered customer order details into system, accepted payments and updated accounts.
Education
BBA - Finance
Universiti Teknologi MARA
Melaka 04.2001 -
Skills
Content management
Multitasking Abilities
Customer service
Critical analysis
Adaptability
Team collaboration
Timeline
Content Moderator
Byte Precision Sdn Bhd (ByteDance)
08.2019 - 03.2024
Personal Financial Consultant
Cimb Bank Berhad
03.2018 - 04.2019
Account Assistant
Global Amity Sdn Bhd Nilai (HONDA)
06.2017 - 09.2017
BBA - Finance
Universiti Teknologi MARA
04.2001 -
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