Ain Syahana Binti Ayob

Wedding & Event Catering

• Coordinate and manage catering arrangements for weddings, kenduri and private events.
• Plan and arrange food stations including Laksa, Bihun Sup, Mee Kari and Cendol.
• Set up and manage dessert tables according to event requirements and theme.
• Coordinate event preparation, food setup, serving arrangements and overall catering operations.
• Communicate with customers to understand event requirements, menu selection and setup arrangements.
• Prepare quotations based on customer requirements, menu selection and event packages.
• Prepare invoices, bills and payment documentation for customers and company records.
• Manage customer payments, payment tracking and outstanding balances.
• Perform billing and maintain accurate financial and administrative records.
• Coordinate with kitchen, suppliers, event crew and customers to ensure smooth event operations.
• Monitor event schedules, quantities and setup requirements to ensure all arrangements are completed on time.
• Handle administrative tasks, filing, documentation and daily business records.
• Provide on-site support and resolve operational issues during events when required.

Prepare and manage import and export documentation in compliance with company procedures and customs regulations.

• Prepared and submitted Malaysian Customs declaration forms (K1, K2 & K9) with accuracy and adherence to timelines, facilitating smooth customs clearance.
• Handle import and export costing, including freight charges, duties, taxes, and related logistics expenses.
• Coordinate with freight forwarders, shipping lines, transporters, customs agents, and government authorities to ensure smooth shipment clearance.
• Monitor shipment schedules and ensure timely delivery of goods to customers and warehouses.
• Manage warehouse inventory by performing stock receiving, stock issuance, inventory updates, and stock reconciliation.
• Perform barcode scanning (Impulse Scanner) and serial number verification for inventory accuracy and traceability.
• Handle Value Added Services (VAS), including incoming rework, inspection, relabelling, repacking, and quality checking.
• Maintained records of import/export documents, inventory transactions, and warehouse activities for operational transparency and compliance.
• Ensure compliance with company SOPs, customs regulations, and quality standards.
• Prepare inventory and shipment reports for management review.
• Defined job responsibilities and expectations for import/export documentation role, ensuring clarity in task allocation.

Promote and sell industrial instruments, including Smoke Density Meters and Gas Detector systems, to palm oil plantations, mills, and industrial customers.

• Identified new business opportunities and developed relationships with clients to drive sales growth.
• Conduct customer visits, product presentations, and equipment demonstrations.
• Prepared quotations, tenders, and sales proposals tailored to customer requirements, enhancing competitive edge.
• Provide technical consultation and recommend suitable products and solutions.
• Follow up on customer enquiries, quotations, and sales orders to achieve sales targets.
• Coordinate with suppliers, logistics teams, and customers to ensure timely product delivery.
• Maintain accurate sales records, customer databases, and sales reports.
• Provided after-sales support by delivering product training, coordinating troubleshooting, and ensuring customer satisfaction.
• Monitor market trends, competitor activities, and customer feedback to identify new sales opportunities.
• Participate in exhibitions, product roadshows, and industry events to promote company products.
• Build long-term customer relationships to encourage repeat business and customer satisfaction.
• Sales Executive – Industrial Instrumentation (Smoke Density Meter & Gas Detector) | Defined scope of work and objectives

Provided calibration support for semiconductor manufacturing processes.

• Perform calibration of laboratory and production equipment such as ovens, weighing balances, tester machines and other measuring instruments.
• Conduct calibration, verification and functional testing according to approved procedures and calibration standards.
• Perform troubleshooting and adjustment of equipment when calibration results are outside acceptable limits.
• Maintained calibration records, certificates, and equipment history to ensure accurate tracking and compliance.
• Prepared testing reports and documentation for incoming, outgoing, and production equipment/products, supporting quality assurance processes.
• Perform inspection and testing to ensure equipment and measurement results meet required specifications.
• Develop, review and update Standard Operating Procedures (SOP), Work Instructions and calibration procedures.
• Prepare and maintain ISO-related documentation and reports for audit and compliance purposes.
• Ensure calibration activities comply with company requirements, quality procedures and applicable standards.
• Maintain calibration schedules and monitor calibration due dates for equipment.
• Liaised with production, quality, and engineering teams to address calibration, testing, and equipment issues, facilitating effective communication and resolution.
• Maintain proper documentation and traceability of all calibration and testing activities.

Perform testing and inspection of Current Transformer (CT) according to production specifications and quality requirements.

• Conduct electrical testing to verify CT performance, functionality and product quality.
• Read and interpret electrical drawings, wiring diagrams and technical specifications.
• Assemble, connect and install electrical components during the production process.
• Perform soldering and assembly of copper components according to work instructions and specifications.
• Identify and troubleshoot production defects or abnormalities during testing and assembly.
• Conducted visual inspection and quality checks on completed products to ensure compliance with specifications.
• Enhanced assembly line operations by providing timely support and resolving issues.
• Operate testing equipment and production tools safely and correctly.
• Follow Standard Operating Procedures (SOP), work instructions and safety requirements.
• Recorded testing results and production data accurately to maintain quality standards and ensure traceability.

Calibrate and maintain process instruments such as pressure, temperature, level and flow instruments.

• Perform calibration and verification of level transmitters, pressure transmitters, temperature sensors and gauges.
• Troubleshot instrument faults and performed corrective maintenance, ensuring accurate and reliable measurement.
• Conducted preventive maintenance and servicing of instrumentation equipment, ensuring compliance with maintenance schedules.
• Perform loop checking and functional testing of field instruments and control systems.
• Inspect instrument connections, tubing, impulse lines, valves and associated accessories.
• Ensure all calibration activities comply with company SOP, safety requirements and calibration procedures.
• Record calibration results, maintenance activities and prepare calibration reports/documentation.
• Use standard calibration equipment and reference instruments to verify measurement accuracy.
• Supported Tank Farm operations by maintaining instrumentation in optimal condition for safe operation.
• Coordinate with maintenance and production teams during instrument servicing, calibration and troubleshooting.
• Perform calibration, inspection and servicing of instrumentation equipment at the Tank Farm area.
• Instrument Calibration Technician – Emery Oleochemical