AIN NADHIRAH MOHD NAZRI
Assistant Restaurant Manager
Bandar, Nilai
Summary
Well-trained Assistant Restaurant Manager promoting 2 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Assistant Restaurant Manager
Dubuyo Sdn. Bhd.
Nilai
07.2021 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
- Verified prepared food met standards for quality and quantity before serving to customers.
Restaurant Food Server
Dubuyo Sdn. Bhd.
Nilai
02.2020 - 06.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Business Affiliate
Foster Wisdom Consultancy Malaysia
Putrajaya
09.2020 - 12.2020
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Human Resources Intern
Institut Aminuddin Baki
Bandar Enstek
06.2019 - 09.2019
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Worked with team to coordinate company events.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
Bachelor of Arts - Sociology And Anthropology
International Islamic University Malaysia
Gombak, Selangor 05.2017 - 09.2020
High School Diploma -
Sekolah Agama Menengah Tinggi Ampuan Jemaah
Shah Alam, Selangor 06.2010 - 12.2014
Skills
Staff Management
Policies and procedures
Customer service skills
Stock management
Food handling
Cash handling
Accomplishments
- Supervised team of 14 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Assistant Restaurant Manager
Dubuyo Sdn. Bhd.
07.2021 - Current
Business Affiliate
Foster Wisdom Consultancy Malaysia
09.2020 - 12.2020
Restaurant Food Server
Dubuyo Sdn. Bhd.
02.2020 - 06.2021
Human Resources Intern
Institut Aminuddin Baki
06.2019 - 09.2019
Bachelor of Arts - Sociology And Anthropology
International Islamic University Malaysia
05.2017 - 09.2020
High School Diploma -
Sekolah Agama Menengah Tinggi Ampuan Jemaah
06.2010 - 12.2014