POS System
Hi, I’m
Ain Nadhira Binti Md Sarkume
Service Crew
Johor Bahru,Johor
Fall seven times; stand up eight.
Japanese proverb
Work Preference
Summary
Detail-oriented Food Service Professional experienced in food safety and preparation. Delivered high-quality customer service through effective time management and hygiene standards. Focused on enhancing customer satisfaction and operational efficiency in fast-paced environments.
Overview
3
Languages
3
years of professional experience
Work History
Subway
Sandwich Artist
10.2025 - Current
Job overview
- Managed kitchen prep including meats, vegetables, and bread, plus received and organized stock deliveries to maintain inventory.
- Provided front-of-house service by greeting customers, taking orders, preparing food, and handling cashier transactions.
- Maintained strict hygiene and cleanliness standards while multitasking and working efficiently under pressure during peak hours.
Richeese Factory
Service Crew Member
08.2024 - 08.2025
Job overview
- Managed front and back-of-house operations including taking orders via cashier, KDS, and delivery apps, preparing food, drinks, and handling all payment transactions while upselling new products to customers.
- Multitasked during peak hours to meet KDS time targets by coordinating with prep, kitchen, and service teams, while communicating order delays to customers and delivery riders.
- Maintained food safety and inventory standards by receiving stock, checking expiry and PTL labels hourly, following SOPs, and ensuring full closing and cleaning duties.
Coolblog
Beverage Crew
06.2023 - 06.2024
Job overview
- Managed full store operations including opening and closing, cashier duties, taking orders, and preparing blended drinks, coffee, tea, waffles, and snacks.
- Multitasked during busy periods by handling walk-in customers and Grab orders simultaneously while tracking daily stock in/out and restocking depleted items.
- Maintained store cleanliness and beverage quality by preparing mixes, boba, and cheese toppings, plus conducting weekly deep cleaning.
Squid Boy
Kitchen Crew
04.2023 - 04.2023
Job overview
- Prepared and cooked fried items including squid and chicken based on in-store and online orders, then packed orders for pickup and delivery.
- Handled cashier and order management by processing customer payments and managing orders from delivery apps, while multitasking during solo shifts.
- Maintained kitchen cleanliness and food safety by washing equipment and organizing production area handling frozen items and batter.
Education
Open University Malaysia (OUM)Simpang Renggam, Johor, Malaysia
Diploma from Management
04.2001
SMK Kangkar PulaiJohor Bahru, Johor, Malaysia
SPM from Business & Home Economics
04.2001
Skills
Customer service
Food preparation
Inventory restocking
Cash handling
Order management
POS system operations
Multitasking and organization
Food safety knowledge
Additional Information
- Available for shift work, weekends, and public holidays.
- Own transport.
- Able to start with 1 month notice period.
- Willing to learn new skills and adapt to new responsibilities.
- Fast learner, hardworking, and a good team player.
Software
KDS System
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Food Delivery Merchant Apps
Learning New Skills / Self Development
- Fast learner who picks up new skills quickly across F&B, office, HR, admin, warehouse, and factory.
- Adapt quickly to new tasks and challenges, whether big or small, easy or difficult.
- Strong willingness to learn and improve myself continuously.
- Committed to growing and contributing as a better team member to the company.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Indonesian
Advanced (C1)
Malay
Bilingual or Proficient (C2)
Interests
Learning New Skills
Personal Development
Teamwork
Accomplishments
- Completed an average of 50 orders per shift.
- Collaborated with team of 6 in the development of efficient daily operations.
- Achieved sales target through effectively helping with upselling and providing great customer service.
Timeline
Sandwich Artist
Subway
10.2025 - Current
Service Crew Member
Richeese Factory
08.2024 - 08.2025
Beverage Crew
Coolblog
06.2023 - 06.2024
Kitchen Crew
Squid Boy
04.2023 - 04.2023
Open University Malaysia (OUM)
Diploma from Management
04.2001
SMK Kangkar Pulai
SPM from Business & Home Economics
04.2001