Summary
Overview
Work history
Skills
Certification
References
Affiliations
CAREER HIGHLIGHTS
Timeline
Generic
AINI SURAYA A.GHAZALI

AINI SURAYA A.GHAZALI

Selangor,Malaysia

Summary

Governance | Business Transformation | Finance | HR Data & Insights

Governance and transformation leader with nearly 20 years of progressive experience within Shell, delivering business outcomes across Finance, Tax, Reporting & Analysis, HR Reporting, Data Governance and Global Business Operations.

Recognized for building trusted partnerships across global stakeholders, driving continuous improvement, and delivering measurable operational impact in highly regulated and matrix environments.

Overview

1
1
Certification
19
19
years of professional experience

Work history

REPORTING & INSIGHTS GOVERNANCE CONSULTANT

Shell Business Operations, Kuala Lumpur
2024.09 - Current

Lead global HR reporting and people data governance, establishing standardized frameworks that improved data reliability and enabled leadership decision-making across enterprise stakeholders.

  • Delivered governance and digital transformation impact by streamlining 76% of reporting processes, launching KPI dashboards, enabling SharePoint governance, and supporting HRDP implementation (500+ UAT steps), strengthening data integrity, user experience, and compliance across enterprise-wide HR operations.
  • Act as trusted advisor to stakeholders on reporting governance, process optimization, and sustainable operating models.
  • Partner with HR Digital and technology teams to assess impact of system implementations, enhancements, and process changes on reporting architecture and governance standards.

REPORTING GOVERNANCE CONSULTANT / SYSTEM ADVISOR

Shell Business Operations, Kuala Lumpur
2022.08 - 2024.08

Led reporting governance and advisory within Planning, Analytics & Insights organization supporting multi-region stakeholders while ensuring 100% data privacy compliance.

  • Standardised reporting processes and implemented governance frameworks, improving data integrity and efficiency, delivering cost savings equivalent to 2 FTEs.
  • Enhanced HR reporting Support Delivery Model by enabling self-service access for new users, and delivering training to 700+ stakeholders to drive adoption and compliance.
  • Delivered governance-focused capability building sessions to strengthen stakeholder understanding of data compliance and reporting standards.

REPORTING & ANALYSIS PROCESS EXPERT

Shell Business Operations, Kuala Lumpur
2018.08 - 2022.07

Standardised reporting and analysis (R&A) management information processes and systems across global functions and project & technology (P&T), addressed operational issues and led the super user network.

  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Stabilized and transitioned Enterprise Cost Reporting (ECR) processes within 2 months, enabling seamless handover to process teams and supporting consistent, world-class close delivery, earning Special Recognition Award.

TAX MANAGER / SENIOR SPECIALIST / SUBJECT MATTER EXPERT

Shell Business Operations, Kuala Lumpur
2009.04 - 2018.07

Led GST compliance and transformation initiatives, including a cross-entity intragroup settlement process across 15 entities, achieving zero-error tax filings and consistent regulatory compliance.

  • Held end-to-end accountability for reporting, analysis, tax compliance, audits, and risk management across complex entities, advising senior stakeholders on strategic decisions.
  • Drove process optimization and change programmes (GSAP, CI Green Belt), enhancing data accuracy and compliance while facilitating large-scale system transitions and aligning stakeholders.

ACCOUNT ASSOCIATE

Shell Business Operations, Kuala Lumpur
2007.02 - 2009.03

Facilitated financial month-end close and automated SAP workflows for purchase and creditors clearing.

  • Delivered 100% on-time month-end close over 24 consecutive cycles (2 years) for Shell Company of Thailand entity, ensuring timely submission for group reporting.

Skills

  • Reporting & Insights

  • Data Visualization tools (Power BI/ Dashboard)

  • HR Data & Analytics

  • HR Systems Enablement

  • Data Privacy Governance

  • Indirect Tax Operations (GST, Compliance, Audit)

  • Financial Analysis

  • Financial reporting

  • Risk Management & Controls

  • Audit & Regulatory

  • Project Management

  • Change & Transformation

  • Cross-functional collaboration

  • Business Leadership

  • Financial reporting

  • Enterprise Systems & Tools (SharePoint, SAP, Workday, Salesforce, ServiceNow, Microsoft 365)

Certification

  • Chartered Accountant, C.A(M)
  • Bachelor of Accounting, University of Malaya
  • Diploma of Interior Design, The Interior Design Institute
  • Certified Lean Six Sigma Green Belt

References

References available upon request.

Affiliations

  • Avid reader, Passionate traveller, Creative curator of scented candles

CAREER HIGHLIGHTS

  • Recovered USD56.8M (93%) in Shell Malaysia tax refunds through audit governance framework and stakeholder management
  • Reduced reporting effort by 76% via Process Optimization
  • Led cross-functional initiatives spanning Finance, HR, Reporting, Data and Business Operations
  • Established HR reporting governance frameworks supporting leadership informed decision-making

Timeline

REPORTING & INSIGHTS GOVERNANCE CONSULTANT

Shell Business Operations, Kuala Lumpur
2024.09 - Current

REPORTING GOVERNANCE CONSULTANT / SYSTEM ADVISOR

Shell Business Operations, Kuala Lumpur
2022.08 - 2024.08

REPORTING & ANALYSIS PROCESS EXPERT

Shell Business Operations, Kuala Lumpur
2018.08 - 2022.07

TAX MANAGER / SENIOR SPECIALIST / SUBJECT MATTER EXPERT

Shell Business Operations, Kuala Lumpur
2009.04 - 2018.07

ACCOUNT ASSOCIATE

Shell Business Operations, Kuala Lumpur
2007.02 - 2009.03
AINI SURAYA A.GHAZALI