Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Aini Ashikin Nordin

Aini Ashikin Nordin

Fresh Graduate Engineer
Shah Alam,10

Summary

A recent graduate eager to pursue career development opportunities, with a strong interest in learning, designing, developing, and implementing processes in the engineering field. Possesses excellent critical thinking, quick learning abilities, communication, and leadership skills, with foundational experience in design and Building Information Modelling (BIM) software. A dynamic administrative professional with a proven track record at Mujahid Car Rental, enhancing operational efficiency through streamlined processes. Skilled in MS Excel and AutoCAD, excelling in customer service and communication, achieving significant improvements in workflow and customer satisfaction. Driven by ambition and a desire to apply knowledge, experience, and skills to real-world challenges in both new environments and professional settings.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Administrative

Mujahid Car Rental
Shah Alam , Malaysia
08.2024 - Current
  • Streamlined administrative processes for increased efficiency in managing church operations.
  • Streamlined administrative processes for increased efficiency and smoother daily operations.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions. Handle customer inquiries, process bookings, and assist with rental agreements.
  • Maintain records of vehicle availability, schedule maintenance, and track vehicle usage.
  • Prepare rental contracts, verify customer documents, and ensure compliance with company policies.
  • Process payments, issue invoices, and manage refunds or deposits.
  • Organize files, update databases, and coordinate with other departments for smooth operations.

Runner

Cakna Car Rental
05.2024 - 08.2024
  • Specialize in customer contact and communication
  • Ensuring clear and effective interactions.
  • I have experience with outstation car deliveries and resolving issues such as breakdowns and service needs.
  • My expertise includes understanding service processes and providing timely solutions to ensure customer satisfaction.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Provided excellent customer service while meeting challenging time goals.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
  • Directly interacted with customers at each location to build loyalty.

Sales Promoter

Softique Clozet
02.2019 - 05.2024
  • Managed stock and inventory to ensure seamless daily operations and prevent shortages or overstocking.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and enhancing the overall customer experience.
  • Proactively drove sales efforts, contributing to the achievement and surpassing of sales targets.
  • Strong communication skills, facilitating clear and effective interactions with customers and team members.
  • Demonstrated ability to achieve and exceed sales targets through strategic selling techniques.
  • Proficient in establishing and maintaining professional boundaries with customers to build trust and long-term relationships.
  • Successfully generated RM100,000 in sales during the Raya promotion in 2022 and RM80,000 in 2023 and 2024, exceeding expectations and significantly contributing to company revenue growth.

Intern

CIAST
07.2023 - 10.2023
  • Assisted staff with daily tasks, reducing their workload and enabling them to focus on critical assignments.
  • Applied industry knowledge in real work situations, gaining hands-on experience and practical skills.
  • Organized and managed files, spreadsheets, and reports for efficient workflow.
  • Created project presentations and reports to support senior staff in decision-making.
  • Guided and mentored students during diploma sessions, fostering a positive learning environment.
  • Operated machinery with precision, ensuring products met quality and specification standards.
  • Developed expertise in machining techniques through hands-on learning.
  • Proficiently operated wire-cut machines, producing high-quality products with accuracy.
  • Strong technical skills in wire-cut machine operation for precise manufacturing processes.
  • Acquired in-depth knowledge of wire-cut machine functions, mastering its role in product creation.

Babysitter

Weekom Event
03.2019 - 02.2020
  • Communicated positively with children and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Played games, worked on puzzles, and read books to young children.
  • Ensure the safety of children by monitoring play areas, enforcing rules, and addressing any hazards.
  • Assist customers by providing information, guiding children, and ensuring a positive experience for families.
  • Maintain cleanliness and hygiene by sanitizing play equipment, seating areas, and common spaces.


Volunteer Teacher

Projek Ihsan
01.2018 - 03.2018
  • Collaborated with colleagues on interdisciplinary projects that connected subject matter across multiple fields of study.
  • Improved student retention through the implementation of creative teaching strategies tailored to individual learning styles.
  • Enhanced student comprehension by incorporating real-world examples and multimedia resources into lesson plans.
  • Provide free education support to underprivileged students who cannot afford tuition, ensuring they receive quality learning opportunities.
  • Guide and motivate students by offering mentorship, encouragement, and personalized learning support to help them excel.
  • Create an engaging learning environment through interactive lessons, activities, and discussions to make learning enjoyable and effective.
  • Promote equal learning opportunities by making education accessible to all students, regardless of their financial background.

Education

Bachelor of Mechanical Engineering - Engineering

Universiti Teknologi MARA
Shah Alam
10.2021 - 07.2024

Diploma - Mechanical Engineering

Universiti Teknologi MARA (UiTM)
Pasir Gudang, Johor, Malaysia
04.2001 -

Skills

  • Administrative tasks efficiency

  • MS Word,Ms Excel, Ms PowerPoint

  • AutoCAD

  • CATIA

Hobbies

· Adventurous Activities

· Travelling

· Jogging

Timeline

Administrative

Mujahid Car Rental
08.2024 - Current

Runner

Cakna Car Rental
05.2024 - 08.2024

Intern

CIAST
07.2023 - 10.2023

Bachelor of Mechanical Engineering - Engineering

Universiti Teknologi MARA
10.2021 - 07.2024

Babysitter

Weekom Event
03.2019 - 02.2020

Sales Promoter

Softique Clozet
02.2019 - 05.2024

Volunteer Teacher

Projek Ihsan
01.2018 - 03.2018

Diploma - Mechanical Engineering

Universiti Teknologi MARA (UiTM)
04.2001 -

Similar Profiles

CREATE PROFILE
Aini Ashikin NordinFresh Graduate Engineer