AINA PUTRI ADILA BINTI ZAINUDIN
NETWORKING
Kuala Lumpur
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
SALES ASSISTANT
BIG PHARMACY HEALTHCARE SDN BHD
08.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Collaborated with team members to achieve cohesive and efficient store environment.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Settle down all tasks for opening and closing part according to shift in schedule.
- Perform : Receive Note in system to receive stocks, Return Note to return stocks to supplier, Stock
Transit to transfer stock to other outlet, Stock Receive for stocks that be given from other outlet. - Make sure price label always update to avoid any inconvenience in future.
- Checking an email by time to keep away from miss out any current update.
- Complete the tasks given by superior with efficiency.
- Delivered energetic responses to customers in-store and by telephone using STARS (SMILE, TALK, ASK, RECOMMEND, SALES) method.
- Updated by checking expiry date of items on the display and in store to avoid any inconvenience cause in future.
Dental Surgery Assistant
MYCITY DENTAL CLINIC
11.2021 - 01.2022
- Enhanced team collaboration within the practice through proactive communication efforts among staff members resulting in increased productivity.
- Maintained compliance with all relevant regulations, including OSHA standards for workplace safety within the dental practice setting.
- Prepared radiographs for diagnostic purposes, adhering to strict safety guidelines to protect both patients and staff members from radiation exposure risks.
- Increased office efficiency with proficient maintenance of patients'' charts and appointment scheduling.
- Consistently updated knowledge about new dental materials, techniques, or products by attending training sessions, seminars, and conferences to improve patient care.
- Collaborated with colleagues for optimal patient care, sharing best practices and expertise in dental assistance techniques.
- Assisted dentists during procedures, ensuring a seamless workflow and enhanced patient experience.
- Provided exceptional customer service at the front desk, handling phone inquiries and scheduling appointments accurately.
- Contributed to a hygienic environment by performing thorough sterilization of dental equipment and treatment areas.
- Developed strong relationships with patients, addressing their concerns and building trust for improved outcomes.
- Improved patient comfort by efficiently preparing dental instruments and materials for surgeries.
- Enhanced patient satisfaction by providing clear instructions on post-operative care and followups.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Scheduled and confirmed patient appointments.
- Prepared and sterilized instruments and materials for use by dentists.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
NETWORK OPERATION CENTER (INTERNSHIP)
KABAZ SYSTEM SDN BHD
03.2021 - 07.2021
- Boosted team efficiency with thorough documentation of network operations center processes and procedures.
- Mitigated potential risks through regular review of system logs, identifying trends, and addressing vulnerabilities early on.
- Maximized network stability by performing routine maintenance tasks such as patching, updates, and backups according to established schedules.
- Increased uptime and reliability by proactively monitoring network systems.
- Utilized source code control for tracking configurations and changes.
- Ensure to enroll tasks given within the allocated time.
Education
Information Technology (NETWORKING)
POLITEKNIK MUADZAM SHAH
Muadzam Shah, Pahang, Malaysia 07.2018 - 07.2021
Skills
- Item Ticketing and Pricing, Inventory Management
- Documentation And Reporting
- POS Software, Computer Proficiency and Microsoft Office
- Sales floor organization, Product and Service Sales
- Interpersonal Skills, Team Cooperation
- Organizational Skills, Problem-solving abilities, Multitasking
- LAN and WAN Technologies, Ticket management
- Network configuration, Network support
- PUTTY
Timeline
SALES ASSISTANT
BIG PHARMACY HEALTHCARE SDN BHD
08.2022 - Current
Dental Surgery Assistant
MYCITY DENTAL CLINIC
11.2021 - 01.2022
NETWORK OPERATION CENTER (INTERNSHIP)
KABAZ SYSTEM SDN BHD
03.2021 - 07.2021
Information Technology (NETWORKING)
POLITEKNIK MUADZAM SHAH
07.2018 - 07.2021
Similar Profiles
Chua Wei Ni (Winnie)Chua Wei Ni (Winnie)
Human Resources and Sales Internship at Big Bath Sdn BhdHuman Resources and Sales Internship at Big Bath Sdn Bhd
Iffah HannaniIffah Hannani
Management Trainee at Health Lane Family Pharmacy Sdn Bhd (Retail Pharmacy)Management Trainee at Health Lane Family Pharmacy Sdn Bhd (Retail Pharmacy)
Devan KrishnanDevan Krishnan
Product Manager, Business Development Asia. at Big Dutchman (Malaysia) Sdn BhdProduct Manager, Business Development Asia. at Big Dutchman (Malaysia) Sdn Bhd