AINA HIFZAN

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responded to telephone and in-person requests for information.
• Provided sales and customer service assistance to walk-in traffic

* Responsible for updating daily reports.
* Efficiently managing monthly claim expenses.
* Preparing PowerPoint presentations for impactful presentations.
* Designing eye-catching promotional posters for product and promotion management.
* Adeptly handling customer inquiries across various platforms including Airbnb, Booking.com,Agoda, and Traveloka.
* Facilitating seamless customer check-ins and check-outs.
* Creating content to promote homestay accommodations on TikTok, Facebook, and Instagram