MICROSOFT 365
AINA FADZLIN RAHIM
VOCATIONAL EDUCATION STUDENT
PASIR GUDANG
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
CASHIER
QSR BRANDS (M) HOLDINGS SDN BHD
PASIR GUDANG, JOHOR
07.2022 - 09.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Performed cash, card and check transactions to complete customer purchases.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Operated cash register to record transactions accurately and efficiently.
Kitchen Assistant
QSR BRANDS (M) HOLDINGS SDN BHD
PASIR GUDANG, JOHOR
08.2018 - 11.2019
- Made food according to standard recipes with requested changes for customer satisfaction.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and organized kitchen stations to promote team efficiency.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
Education
Bachelor in Technical And Vocational Education - Vocational-Technical Education
UNIVERSITI TUN HUSSEIN ONN MALAYSIA
PARIT RAJA, BATU PAHAT 10.2020 - Current
DIPLOMA VOKASIONAL MALAYSIA - ELECTRICAL TECHNOLOGY
KOLEJ VOKASIONAL MUAR
SUNGAI ABONG, MUAR 02.2014 - 09.2018
Skills
Cash register operation
Software
MULTISIM
FLUIDSIM
WONDERSHARE FILMORA
Timeline
CASHIER
QSR BRANDS (M) HOLDINGS SDN BHD
07.2022 - 09.2023
Bachelor in Technical And Vocational Education - Vocational-Technical Education
UNIVERSITI TUN HUSSEIN ONN MALAYSIA
10.2020 - Current
Kitchen Assistant
QSR BRANDS (M) HOLDINGS SDN BHD
08.2018 - 11.2019
DIPLOMA VOKASIONAL MALAYSIA - ELECTRICAL TECHNOLOGY
KOLEJ VOKASIONAL MUAR
02.2014 - 09.2018
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