Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Timeline
Generic
AIMI SORAYA LOOI

AIMI SORAYA LOOI

CASHIER , WAITRESS, SALES PROMOTER
Kamunting, Perak,08

Summary

Bilingual individual with skills that turn prospects into customers. Utilizes engaging and personable demeanor to cultivate lasting relationships.

Highly energetic Sales Promoter experienced in supporting retail sales opportunities and in-store brand representation. Maintains respected brand image and strong partnership between retailers and brand to establish brand as category leader.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

SALES PROMOTER

COMFORT SOLE
12.2023 - 09.2024
  • Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
  • Recommended specific product options to meet customer needs.
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
  • Counted money during opening and closing shift
  • Making sure cash in drawer is never short
  • Consistently increased sales by 50% by focusing on product's key advantages and features.

WAITRESS

OLDTOWN WHITE COFFEE
03.2022 - 07.2022
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

WAITRESS CUM KITCHEN

NASI KANDAR BERATUR 786 TAIPING
Taiping , Perak
07.2021 - 05.2022
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Handling kitchen and frying chicken at the same time waitressing
  • Cooked a few dishes like nasi kandar vegetables and fried chicken

CASHIER CUM WAITRESS

BRADERS CAFE TAIPING
Taiping , Perak
05.2020 - 06.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

SPM - Business Administration And Management

SMK BUKIT JANA
KAMUNTING
12.2019 - 12.2019

PT3 - Business Administration

SMK DOKTOR MEGAT KHAS
IPOH
06.2015 - 06.2015

Skills

  • Product Knowledge

  • Sales management

  • Sales Reporting

  • Brand Awareness

  • Product and service knowledge

  • Effective Communication

  • Speaks fluent malay and english

Accomplishments

  • Supervised team of 4 staff members.
  • Documented and resolved customer complain which led to returning customers
  • Participated and won first place in international wakeboard championship in 2015.

Software

Pos

Languages

Malay
Native language
English
Proficient
C2

Timeline

SALES PROMOTER

COMFORT SOLE
12.2023 - 09.2024

WAITRESS

OLDTOWN WHITE COFFEE
03.2022 - 07.2022

WAITRESS CUM KITCHEN

NASI KANDAR BERATUR 786 TAIPING
07.2021 - 05.2022

CASHIER CUM WAITRESS

BRADERS CAFE TAIPING
05.2020 - 06.2021

SPM - Business Administration And Management

SMK BUKIT JANA
12.2019 - 12.2019

PT3 - Business Administration

SMK DOKTOR MEGAT KHAS
06.2015 - 06.2015
AIMI SORAYA LOOICASHIER , WAITRESS, SALES PROMOTER