Aiman Hakim
System Information Management
Shah Alam
Summary
Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities. Creative and improvement-driven Technical Intern uses expertise in programming software to generate tangible service support. Passionately pursues user-friendly solutions to system complications. Exceptional customer service advocate with informed awareness of routine and complex issues.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
IT Intern
Yayasan Prihatin Nasional
Setia Alam
09.2022 - 01.2023
- Delivered assistance and support for team-based IT projects.
- Supported IT department in handling technology rollout and maintenance.
- Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
- Resolved Internet and wireless and wired network access problems.
Promoter
RCB Polo
Shah Alam
07.2019 - 10.2019
- Identified potential marketing opportunities to increase brand awareness.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Motivated team members to meet and exceed sales targets.
Concessions Worker
MBO Cinemas
Bandaraya Melaka
03.2018 - 06.2018
- Responded to customer complaints to help resolve issues.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Consistently provided friendly service to promote better customer engagement.
Education
Bachelor of Information Science - Systems Information Science
Universiti Teknologi MARA
Machang 03.2020 - 01.2023
Skills
Networks
undefinedTimeline
IT Intern
Yayasan Prihatin Nasional
09.2022 - 01.2023
Bachelor of Information Science - Systems Information Science
Universiti Teknologi MARA
03.2020 - 01.2023
Promoter
RCB Polo
07.2019 - 10.2019
Concessions Worker
MBO Cinemas
03.2018 - 06.2018
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