Summary
Overview
Work History
Education
Skills
Timeline
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Aiman Afifi

Aiman Afifi

Senior Barista
Kuala Lumpur

Summary

Enthusiastic and friendly Barista Specialist with over 5 years of experience in providing an elevated coffee experience and superior customer service. Excels in creating and welcoming atmosphere and recommending personalized coffee beverages while ensuring customer satisfaction. Proven expertise, latte art, and menu knowledge. Passionate about delivering exceptional service.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Senior Barista

Kenny Hill Bukit Tunku
01.2022 - Current
  • Familiar with the various types of coffee and tea preparation, as well as specialty drinks and syrup.
  • Brewed and prepare a variety of coffee and tea beverages to meet customer specifications and quality standard.
  • Conducted regular performance evaluations for fellow staff members to identify areas of improvement and support professional growth.
  • Proficient in diagnosing and resolving common electrical issues (e.g., faulty wiring, outlet problems) in bar equipment.
  • Experienced in the upkeep and troubleshooting of coffee machines and grinders, minimizing downtime
  • ACHIEVEMENT - BARISTA OF THE QUATER 2023
  • ACHIEVEMENT - BARISTA OF THE BI ANNUAL 2024

Supervisor

Zus Coffee Danau Kota
01.2020 - 01.2023
  • Managed and maintained store inventory by ordering, receiving, and stocking supplies as well as retail product.
  • Assisted in training new employees on the register and store.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Software Updates & Maintenance: Proficient in performing non-disruptive software updates on PC systems during operational hours, ensuring minimal downtime.
  • Point of Sale (P.O.S.) System Support: Experienced in troubleshooting and resolving common P.O.S. hardware issues, including keyboard replacement and peripheral connectivity.
  • Basic Plumbing Repair: Capable of addressing immediate plumbing issues such as leak mitigation and clearing minor clogs to maintain operational functionality.

Barista

Tealive Melawati Mall
01.2018 - 01.2019
  • Prepare and served hot or cold beverages, including teas and expresso based drinks by using and expresso marchine.
  • Maintained a clean and organized work area, ensuring a safe and hygienic environment for staff and customers.

Front Of House

Nandos Aeon Wangsa Maju
01.2017 - 01.2018
  • Gained experience in customer service while working as a crew at Nandos.
  • Greeted customer and provide positive interaction in a friendly and courteous manner to facilitate brand loyalty.

Education

SPM -

SMK SERI KERAMAT
01.2016 - 01.2018

Skills

  • Collaborative teamwork
  • Problem-Solving Skills
  • Communication Skills
  • Coffee and tea preparation

Timeline

Senior Barista

Kenny Hill Bukit Tunku
01.2022 - Current

Supervisor

Zus Coffee Danau Kota
01.2020 - 01.2023

Barista

Tealive Melawati Mall
01.2018 - 01.2019

Front Of House

Nandos Aeon Wangsa Maju
01.2017 - 01.2018

SPM -

SMK SERI KERAMAT
01.2016 - 01.2018

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Aiman AfifiSenior Barista