MUHAMMAD AIEMAN HAKIMI BIN MOHD ZAINUDDIN
University's Student
Putrajaya
Summary
Detail-oriented Information Systems undergraduate from Universiti Teknologi PETRONAS (UTP) with a CGPA of 3.34, currently seeking an internship to apply and grow practical skills. Gained exposure to basic IT support during a previous internship and has beginner-level experience with R, Microsoft Excel, and Figma. Previously gained academic exposure (2019–2022) to programming languages including Python, Java, and PHP, as well as database and development tools like MySQL, Microsoft Access, and Visual Studio Code. Also introduced to networking and cybersecurity platforms such as Cisco Packet Tracer, Kali Linux, openSUSE, Maltego, and Nmap.. Demonstrates strong communication, task prioritization, and a self-directed learning attitude, with a commitment to contributing effectively in team-based environments.
Overview
10
10
years of post-secondary education
Work History
Intern
ATSM
01.2022 - 06.2022
- Delivered technical support for hardware-related issues by addressing user-reported logs and performing on-site troubleshooting and repairs for laptops, PCs, and printers, resulting in reduced equipment downtime and enhanced user satisfaction across various departments.
- Contributed to the deployment of over 500 laptops by preparing devices in batches and facilitating mass imaging via network-based deployment (PXE boot), ensuring uniform system configuration and efficient rollout during a large-scale project.
- Enhanced team efficiency and service quality by independently managing unresolved support logs and tracking progress through Excel spreadsheets, conducting follow-ups with end users to verify resolution and close cases promptly.
- Maintained continuous service delivery during peak periods by proactively assuming roles as a runner and support technician, addressing high-volume requests and covering staff shortages to support seamless IT operations and foster team collaboration.
Education
Bachelor of Science - Computer Information Systems
UNIVERSITI TEKNOLOGI PETRONAS
Seri Iskandar, Perak, Malaysia 01.2024 - Current
Associate of Applied Science - IT Network Security
GERMAN-MALAYSIAN INSTITUTE
Bangi, Selangor, Malaysia 07.2019 - 12.2022
SIJIL PELAJARAN MALAYSIA - Technical Communication Graphics
SMK PUTRAJAYA PRESINT 11(2)
Putrajaya, Malaysia 01.2014 - 12.2018
Skills
- Beginner-level proficiency in R Language, Microsoft Excel, and Figma
- Basic understanding of Python, Java, PHP, MySQL, Microsoft Access, and Visual Studio Code (requires refresher)
- Exposure to network tools and platforms such as Packet Tracer, Kali Linux, OpenSUSE, Maltego, and Nmap
- Experience in using Microsoft Office Suite (Word, PowerPoint)
- Problem-solving mindset with attention to detail
Extracurricular Activities
- Member of Syntech, Media Department and Committee, responsible for designing promotional posters and slides for multiple events including the RD Recruitment Drive and CIS Dean’s List Awards (May and September 2024).
- Assisted in event coordination by serving as a photographer and usher, guiding students to their designated seating and supporting stage entry during CIS Dean's List Award Event.
- Co-founded and operated a food booth at Twilight Market, successfully selling 50 boxes of chicken tenders.
- Supported fundraising efforts by selling food to generate additional funds for MPU4's Project.
- Participated in various extracurricular workshops and activities such as a 5 km Night Run, Ethical Hacking Workshop, and Game Development Workshop, demonstrating commitment to holistic development.
Community Services
Educode Outreach – Python Workshop
5 May 2025
- Collaborated with a team of 20 university students to organize and deliver a Python programming workshop for 30 high school students.
- Helped participants troubleshoot coding errors and provided one-on-one support to ensure understanding during hands-on sessions.
- Supported the educational objective of the program by introducing fundamental coding concepts and promoting awareness of technology-related career paths.
- Served as part of the media committee, responsible for video documentation of the event for post-event reporting and promotional use.
Timeline
Bachelor of Science - Computer Information Systems
UNIVERSITI TEKNOLOGI PETRONAS
01.2024 - Current
Intern
ATSM
01.2022 - 06.2022
Associate of Applied Science - IT Network Security
GERMAN-MALAYSIAN INSTITUTE
07.2019 - 12.2022
SIJIL PELAJARAN MALAYSIA - Technical Communication Graphics
SMK PUTRAJAYA PRESINT 11(2)
01.2014 - 12.2018
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