Summary
Overview
Work History
Education
Skills
Personal Traits
Timeline
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Aidil Nazmi Bin Idros

Aidil Nazmi Bin Idros

Customer Service Consultant
Ulu Klang

Summary

Seeking for any position related to my qualifications and I would ike to enhance my knowledge, skills and apply it in all during my study especially in marketing, operation and administration fields. I am willing to give full commitment, tolerance and contribute in any position for the organization target,performance and growths with my skill to achieve the organisation goals.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Digital Marketing and Seller

IF2U Network Sdn Bhd
01.2020 - 01.2024
  • Developed and exceuted digital marketing campaigns on multiple channels, including Facebook, Website (Wordpress/Elementor) and Whatsapp.
  • Run ads using Conversion, Traffic, Video View and Engagement.
  • Create own ads using Canva and Microsoft Clipchamp
  • Achieving sales target based on ROAS to get commission
  • Constant monitoring ROAS according to KPI and monitor website if there is any crash or bugs.
  • Need to ensure quality of ads is good between 2-3 days by analysing ads performance based on (Impression/Reach/Landing Page View/Outbound Click)
  • Constantly monitor and create Sales Executive's ads to ensure they gaining at least 700 leads per month and the ad budget does not exceed RM3.5k
  • Collaborated with the Graphic Design Team to develop and publish high-quality content.
  • Analysed reported ads campaign and sales performance on looker studio to made data-driven decisions to improve results
  • Shooting video and picture for own advertisement

Sales Assistant

Toys"R"Us Melawati Mall
09.2019 - 12.2019
  • Serving walk-in customer and answering any enquiries regarding products.
  • Processed cash and credit card payments.
  • Fielded customer questions to provide information about products, availability and pricing.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Received, merchandised and arranged all shop items for visual display such as milk can, toothbrush and etc.
  • Received product shipments and organized in stockroom storage area.

Membership Department (Internship)

KOBIMBING - Koperasi Kakitangan Kumpulan BIMB Holdings Malaysia Berhad
01.2018 - 01.2019
  • Organizing Takaful payment list that has been made by customer in Microsoft Excel. The list is known as Mutiara Plus.
  • Recording payment that has been made in a book of receipt and then record it again at SPBK's website.
  • Stamping BankIslam and KOBIMBING staff ledger.

Sales Retailer

Padini Concept Store Melawati Mall
01.2018 - 01.2019
  • Folding clothes and offer help to customer by finding clothes that suitable for them.

Education

Sijil Pelajaran Malaysia - undefined

Lembah Keramat High School
01.2016 - 01.2018

Diploma in Muamalat Studies - undefined

Kolej Profesional Baitulmal Kuala Lumpur
01.2018 - 01.2020

Skills

Writing and Copywriting Skills

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Personal Traits

  • Has good communication skills and enjoys the atmosphere in new places easily.
  • Able to work independent or in a group.
  • Fast learner, hardworking and highly dependable.

Timeline

Digital Marketing and Seller

IF2U Network Sdn Bhd
01.2020 - 01.2024

Sales Assistant

Toys"R"Us Melawati Mall
09.2019 - 12.2019

Membership Department (Internship)

KOBIMBING - Koperasi Kakitangan Kumpulan BIMB Holdings Malaysia Berhad
01.2018 - 01.2019

Sales Retailer

Padini Concept Store Melawati Mall
01.2018 - 01.2019

Diploma in Muamalat Studies - undefined

Kolej Profesional Baitulmal Kuala Lumpur
01.2018 - 01.2020

Sijil Pelajaran Malaysia - undefined

Lembah Keramat High School
01.2016 - 01.2018

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Aidil Nazmi Bin IdrosCustomer Service Consultant