Aidil Firdaus
Denso
Kajang
2
Languages
15
years of professional experience
Production and operations leader with strengths in planning, quality control, and team support. Coordinates schedules, shipment commitments, and safe working practices while maintaining delivery reliability. Produces clear reporting and drives continuous operational improvement.
Work History
Chief Production Operation
8 Years 7 Months- Drove day-to-day performance through sustained effort and dedication to improve operations.
- Owned shipment and delivery commitments by meeting deadlines and quality standards.
- Accounted for capability growth by training and mentoring employees to maximise performance.
- Oversaw process improvement learning by applying industry trends and updates.
- Coordinated daily task planning with team members to meet targets successfully.
- Took on additional tasks to enhance team delivery and streamline operational flow.
- Conducted issue analysis by reviewing information and implementing problem-solving actions.
- Cultivated positive relationships through regular communication and collaboration with team members. by sustaining courteous, effective collaboration.
- Managed workspace safety by maintaining clean work areas and safe practices.
- Delivered clear records by preparing written communications documents and reports.
Operations Officer
2 Years 10 Months- Supervised cross-departmental staff, collecting feedback to drive operational improvements.
- Coordinated multiple projects to ensure timely delivery and alignment with objectives.
- Attended site visits to support assessments and on-site coordination.
- Completed required paperwork to standard and corrected errors independently.
- Submitted company proposal to clients for security tender consideration.
- Delivered customer support and product guidance to enhance purchasing experience.
- Followed written instructions to complete tasks to exact specifications.
Delivery Rider
1 Year 11 Months- Delivered orders promptly, following strict time schedules and safety regulations.
- Used mobile applications and GPS to optimise delivery routes and monitor progress.
- Identified alternative routes and shortcuts to enhance delivery efficiency.
- Packed goods into the vehicle in organised packages for faster, efficient deliveries.
- Engaged with clients courteously to provide friendly service that met company standards.
- Verified orders pre- and post-delivery to ensure accurate documentation and compliance.
- Checked deliveries on receipt, following required delivery procedures.
- Maintained composure during high-pressure driving situations. while driving during stressful situations.
- Maintained a clean, smart personal appearance to uphold professional brand image.
- Accepted cash payments and processed reimbursements according to policy.
Education
Certificate of Higher Education - Sijil Pelajaran Malaysia
Skills
Production scheduling
Quality assurance
Process improvement
Logistics tracking
Inventory management
Report documentation
Strategic planning
Analytical thinking
Problem-solving
Team leadership
Cross-functional communication
Effective communication
Service excellence
Adaptability
Composure under pressure
Active listening
Leadership
Languages
English
B1
Intermediate
Malay
C1
Advanced
Interests
Watching movies
Travelling
Reading
Timeline
Chief Production Operation
Denso
03.2018 - CurrentRead More
Operations Officer
RKN Smart Sdn. Bhd.
02.2014 - 12.2016Read More
Delivery Rider
Pizza Hut
02.2012 - 01.2014Read More
SMK TAMAN JASMIN 2
Certificate of Higher Education from Sijil Pelajaran Malaysia
Read More