AHMAD SYAFIQ BIN MOHD NOOR
Well Intervention | Account Manager | Business Development Manager
Kajang,10
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Account Manager
Welltec Oilfield Services (M) Sdn. Bhd.
Kuala Lumpur, 14
07.2021 - Current
- Spearheaded and secured 3 years contract in one of operators in Malaysia.
- Managed diverse portfolio of accounts, ensuring timely communication, effective problem resolution and smooth invoicing process.
- Managed 3 concurrent long term on contract for robotic well intervention and drilling activity operation in West and West Malaysia.
- Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
- Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
- Streamlined sales processes by implementing CRM systems for efficient tracking of customer interactions, resulting in better time management and productivity.
- Continuously performing sales & technical presentation to clients Southeast Asia
- Improved overall customer satisfaction by proactively addressing concerns and resolving issues in timely manner, demonstrating commitment to exceptional service.
- Mentored junior sales engineers on best practices for prospecting methods and account management techniques, fostering supportive learning environment for professional growth.
- Submitted booking forecasts, monthly highlights and CRM entries.
- Utilized creative problem-solving skills to overcome technical challenges in sales process.
Technical Sales Engineer
Welltec Oilfield Services (M) Sdn. Bhd.
03.2019 - 06.2021
- Served as trusted advisor to clients on technology selection decisions, providing objective recommendations based on their specific requirements.
- Secured opportunities to ensure 5% year to year growth for company to generate revenue.
- Exceed sales quotas by 20 % consistently by utilizing effective lead generation strategies and maintaining strong relationships with existing clients.
- Supported marketing initiatives by providing subject matter expertise on products and technology trends for content creation.
- Wrote detailed technical documentation for tender bidding.
- Delivered technical presentations related to new technology in Well Intervention with matching audience level of expertise to explain products and services to customers.
- Presented technical presentations to clients to explain product features and benefits.
- Increased customer satisfaction by providing tailored technical solutions to meet client needs.
Field Engineer
Welltec Oilfield Services (M) Sdn. Bhd.
01.2013 - 02.2019
- Delivered high-quality services to clients by ensuring strict adherence to industry standards and regulations during field operations for most of operators in Malaysia.
- Delivered in total of more than 100 operations throughout years of service in field executing operations in various scope of work.
- Developed comprehensive reports documenting field activities, findings, and recommendations for improvement.
- Conducted thorough site assessments to identify potential hazards, ensuring safe working environment for all personnel involved in field operations.
- Significantly reduced human error rates in field through rigorous pre-job safety meetings outlining potential hazards associated with each specific operation.
- Played key role in maintaining high levels of equipment readiness by conducting regular inspections and proactive maintenance activities.
- Successfully completed numerous challenging high-profile operations under tight deadlines while maintaining high levels of accuracy and professionalism.
- Performed daily equipment preventive maintenance tasks and designed and implemented maintenance procedures and programs.
- Provided hands-on training sessions for colleagues on new tools or technologies, enhancing overall team capabilities and knowledge base.
Education
Bachelor of Science - Petroleum Engineering
Universiti Teknologi PETRONAS
Seri Iskandar, 08 07.2007 - 05.2012
Skills
Well Intervention
undefinedClient Project Scope Of Work
- PETRONAS CARIGALI SDN. BHD, D18 E-line Well Intervention Operation, Provision of Mechanical and Conveyance Services for Zone Change Operation
- PETRONAS CARIGALI SDN. BHD, Temana E-line Well Intervention Operation, Provision of Mechanical and Conveyance Services for Fishing Operation
- PETRONAS CARIGALI SDN. BHD, F13 E-line Well Intervention Operation, Provision of Milling & Conveyance Services for Production Enhancement Operation
- PETRONAS CARIGALI SDN. BHD, M1 Pre-P&A E-line Well Intervention Operation, Provision of Mechanical Tubing Cut Services for Completion Tubing Retrieval
- PETRONAS CARIGALI SDN. BHD, Angsi E-line Well Intervention Operation, Provision of Conveyance Perforation Services for Production Enhancement
- PETRONAS CARIGALI SDN. BHD, Bekok E-line Well Intervention Operation, Provision of Conveyance Logging services for Data Acquisition
- PETRONAS CARIGALI SDN. BHD, Sumandak E-line Well Intervention Operation, Provision of Conveyance and Mechanical Services for Zone Isolation
- SHELL MALAYSIA, Malikai Drilling & Completion, Provision of Conveyance & Mechanical Services for Completion Tubing Retrieval & Well Completion operation
- SHELL MALAYSIA, Gemusut Kakap Phase 3 Drilling & Completion, Provision of Conveyance & Mechanical Services for Well Completion Operation & Data Acquisition.
- SHELL MALAYSIA, F6 & F23 Plug & Abandonment, Provision of Mechanical Tubing Cut Services for Completion Tubing Retrieval
- SHELL MALAYSIA, Gorek Drilling & Completion, Provision of Conveyance & Mechanical Services for Well Completion Operation.
- HIBISCUS MALAYSIA LIMITED, H4 6 Wells Drilling Campaign, Provision of Conveyance & Mechanical Services for Drilling & Well Completion Operation.
- HIBISCUS MALAYSIA LIMITED, Bunga Orkid Work Over Operation, Provision of Mechanical Tubing Cut Services for Completion Tubing Retrieval
- HIBISCUS MALAYSIA LIMITED, Bunga Orkid E-line Well Intervention Operation, Provision of Mechanical Services for Gas Lift Valve Deepening Operation
- EXXON MOBIL EXPLORATION & PRODUCTION MALAYSIA, Irong Barat E-line Well Intervention Operation, Provision of Mechanical Services for Gas Lift Valve Deepening Operation
- EXXON MOBIL EXPLORATION & PRODUCTION MALAYSIA, Telok E-line Well Intervention Operation, Provision of Mechanical & Conveyance Services for Perforation & Isolation Valve Manipulation.
- BRUNEI SHELL PETROLEUM, Bubut E-line Well Intervention Operation, Provision of Milling Services for Scale Removal.
- HESS OPERATING COMPANY, Bunga Kangsar Drilling & Completion Operation, Provision of Mechanical & Conveyance Services for Perforation & Isolation Valve Manipulation.
- CARIGALI HESS OPERATING COMPANY, Cakerawala E-line Well Intervention Operation, Provision of Milling Services for Hardware Removal
- PETROFAC, West Desaru Drilling Operation, Provision of Conveyance for Data Acquisition
Key Experience
- Well Intervention operation on e-line for services including logging in a highly deviated wells, zonal isolation, zone change, e-line perforation operations, plug & abandonment, e-line fishing, milling and sand clean out.
- E-line scope of work during drilling & completion operation including conveyance services for cement assurance logging, correlation for tubing conveyed perforation and additional completion scope of works which includes packer cutting, plug setting/retrieval & barrier valve manipulation.
References
Ahmad Faidzal Bin Rosli, arosli@welltec.com, Business Development Manager, +60 12-722 1778
Timeline
Account Manager
Welltec Oilfield Services (M) Sdn. Bhd.
07.2021 - Current
Technical Sales Engineer
Welltec Oilfield Services (M) Sdn. Bhd.
03.2019 - 06.2021
Field Engineer
Welltec Oilfield Services (M) Sdn. Bhd.
01.2013 - 02.2019
Bachelor of Science - Petroleum Engineering
Universiti Teknologi PETRONAS
07.2007 - 05.2012
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