Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ahmad Shafirul Razzi Bin Abdullah

Food And Beverage
Alor Gajah, Melaka

Summary

Accomplished Food Service Supervisor with a proven track record at LOMAK SALAI SDN BHD, enhancing operational efficiency and customer satisfaction. Expert in food safety and guest relations, demonstrated through strategic scheduling and fostering team improvements. Achieved significant cost savings while maintaining high-quality standards and service excellence. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Cheerful [Job Title] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Food Server

AZAM PANDAN SDN BHD
03.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.

Coordinator

HONDA MALAYSIA SDN BHD
10.2023 - 01.2024
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.

Food Service Supervisor

LOMAK SALAI SDN BHD
06.2023 - 10.2023
  • Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.

Banquet Waiter

Hotel Resort Afamosa
01.2021 - 01.2023
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Delivered exceptional dining experiences for guests through expert knowledge of menu offerings and wine pairings.
  • Contributed to successful events by setting up tables, buffets, and beverage stations according to established standards.
  • Cleared dishes and glassware quickly following each course.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Inspected dishes and utensils for cleanliness.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Education

No Degree -

Sekolah Menengah Kebangsaan Al Attas
Jalan Sultan Ahmad, Sungai Habib Hassan, Pahang
04.2001 -

Skills

Food handling

Interests

Interest in Sport activity

Timeline

Food Server

AZAM PANDAN SDN BHD
03.2024 - Current

Coordinator

HONDA MALAYSIA SDN BHD
10.2023 - 01.2024

Food Service Supervisor

LOMAK SALAI SDN BHD
06.2023 - 10.2023

Banquet Waiter

Hotel Resort Afamosa
01.2021 - 01.2023

No Degree -

Sekolah Menengah Kebangsaan Al Attas
04.2001 -
Ahmad Shafirul Razzi Bin AbdullahFood And Beverage