AHMAD RAFI'UDDIN BIN AMIRRULLAH
SHOP SUPERVISOR
Batu Caves, Selangor
Summary
Dynamic Shop Supervisor with a proven track record at HOOPS STATION SDN BHD, excelling in streamlining operations and enhancing team productivity. Skilled in employee motivation and inventory management, I foster a positive work environment while driving sales through effective merchandising and customer engagement. Committed to achieving operational excellence and staff development.
Overview
8
8
years of professional experience
Work History
Shop Supervisor
HOOPS STATION SDN BHD
01.2021 - 04.2025
- Streamlined operations through effective employee scheduling and task delegation.
- Assisted in visual merchandising efforts, creating appealing displays that showcased products effectively.
- Checked incoming orders and organized new stock.
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
- Scheduled and oversaw maintenance, repair and installation activities.
- Managed efficient teams of up to 7 employees.
Storekeeper
HOOPS STATION SDN BHD
01.2018 - 01.2021
- Received product shipments and organized in stockroom storage area.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Kept sales receipts and maintained accounting records.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
- Received, merchandised and arranged all shop items for visual display.
- Used system to check and count all product inventories.
Sales Assistant
HOOPS STATION SDN BHD
03.2017 - 01.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
SMK USJ 8
Subang Jaya, Selangor, Malaysia 04.2001 -
Skills
Store operations
Timeline
Shop Supervisor
HOOPS STATION SDN BHD
01.2021 - 04.2025
Storekeeper
HOOPS STATION SDN BHD
01.2018 - 01.2021
Sales Assistant
HOOPS STATION SDN BHD
03.2017 - 01.2018
SMK USJ 8
04.2001 -
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