Ahmad Nazir Mohamed Zain
Purchaser
Cyberjaya,10
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining workflows at Sime Darby Auto Selection Sdn Bhd. Expert in vehicle inspections and repair pricing, coupled with exceptional communication and teamwork skills. Achieved significant improvements in process efficiency and team performance through meticulous organization and strategic decision-making.
Overview
11
11
years of professional experience
Work History
Purchaser
Sime Darby Auto Selection Sdn Bhd
04.2018 - Current
- Inspected vehicle equipment and options and documented results.
- Enhanced customer satisfaction with detailed reports on vehicle conditions and recommended repairs.
- Entered condition of vehicle interior, tires, frame and mechanical components.
- Collaborated with technicians to address identified issues, resulting in a higher repair success rate.
- Performed and documented walk-around inspections.
- Served as a resource for colleagues seeking advice or assistance on challenging inspection cases.
- Identified opportunities for improvement in existing processes, leading to more efficient workflows within the department.
- Trained new inspectors, sharing best practices and expertise to improve overall team performance.
Valuer
Umw Toyota
05.2013 - 03.2018
- Improved client satisfaction by offering timely and accurate valuations based on current market conditions.
- Reviewed completed vehicle condition reports with inspectors.
- Enhanced customer satisfaction with detailed reports on vehicle conditions and recommended repairs.
Education
Tafe Collage
SerembanSkills
Knowledge of vehicles
Repair pricing
Photo documentation
Inspection Reporting
Vehicle damage review
OBD scanner expertise
Excellent Communication
Decision-Making
Teamwork and Collaboration
Organization and Time Management
Timeline
Purchaser
Sime Darby Auto Selection Sdn Bhd
04.2018 - Current
Valuer
Umw Toyota
05.2013 - 03.2018
Tafe Collage