AHMAD HASBULLAH B HASHIM
Executive
Kuala Lumpur
Summary
Experienced IT professional with 14 years in enterprise IT environments, focused on managed print services (MPS), and end-user support. Proven ability to manage large-scale device ecosystems (1500+ assets) and support 50,000+ users while ensuring compliance, security, and operational efficiency. Strong collaboration with cross-functional teams to drive workplace technology initiatives.
Overview
10
10
years of professional experience
1
1
Certification
2
2
Languages
Work History
Executive (Device Management)
PETRONAS Digital Sdn. Bhd.
01.2016 - Current
- Managed and supported 1500+ enterprise multi-functional printers (MFPs) across onshore and offshore locations, enhancing operational readiness and user satisfaction
- Delivered device services for 50,000+ users, streamlining onboarding/offboarding and lifecycle management processes to improve user experience
- Ensured endpoint security compliance with corporate IT policies, safeguarding organizational data and minimizing security risks
- Maintained accurate IT asset inventory and ensured audit readiness
- Collaborated with infrastructure, network, and security teams to support enterprise workplace initiatives
Education
Bachelor's Degree - Computer Science (Multimedia Computing)
Universiti Teknologi MARA (UiTM)
Malaysia05-2011
Diploma - Computer Science
Universiti Teknologi MARA (UiTM)
Malaysia05-2008
Skills
- Device management
- Endpoint Security & Compliance
- Print management
- Inventory management
- Project Coordination
- Strategic Planning
- Cross-Functional Collaboration
Certification
ITIL Foundation
Timeline
Executive (Device Management)
PETRONAS Digital Sdn. Bhd.
01.2016 - Current
ITIL Foundation
08-2014
Bachelor's Degree - Computer Science (Multimedia Computing)
Universiti Teknologi MARA (UiTM)
Diploma - Computer Science
Universiti Teknologi MARA (UiTM)