CST suites
Ahmad Hasanul Amin Bin Zamani
L2 Network Engineer
Kubang Semang
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
L2 Network Engineer| Falcon Project
NCS Global Technology Sdn Bhd
Kulim , Kedah
2022.08 - Current
- Liaised with stakeholders and management to keep Falcon project goals and deadlines meet target
- Assist senior network engineer for switch OS upgrading and configuration for new building manufacturing startup KM8
- Analyze and resolve network performance issues with providing solution to client
- Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Responsible in managing, tracking, and coordinate problem resolution with proper escalation processes of network equipment receiving onsite construction area
- Creating additional ticket for client and engaged network cabling team for urgent request for office and production network connectivity
- Assessed and responded to network monitoring team, prioritizing serious faults to rapidly address downtime
- Participate in management safety site walk to provide safe work condition to everyone with zero incident
- Coordinate IT and network scope with vendor to meets client requirements
- Analyze and review IT room condition in term of room condition with low temperature and power supply issues to avoid unforeseen incident
IT Support Engineer
Sense Solution Sdn Bhd
Kota Bharu , Kelantan
2021.08 - 2022.07
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Translated complex technical issues into digestible language for non-technical users.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Patched software and installed new versions to eliminate security problems and protect data.
- Implemented feedback from customers to improve overall quality of support services provided by the team
Network Technician (Internship)
Sense Solution Sdn Bhd
Kota Bharu , Kelantan
2021.01 - 2021.07
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Worked with outside vendors for fiber installations and service.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
IT Trainee (Internship)
2Y Communication Engineering
Kota Bharu , Kelantan
2017.08 - 2017.12
- Assist engineer to identify root cause and troubleshoot Panasonic PABX system onsite
- Assist technical team in CCTV cabling installation onsite
- Installed, configured and maintained computer systems and network connections.
- Offered technical support and troubleshot issues to enhance office productivity
- Streamlined the onboarding process for new trainees, reducing time to productivity
Education
Bachelor of Telecommunication Engineering Technology with Honours - Telecommunication Engineering
Universiti Kuala Lumpur British Malaysian Institute
Gombak 2018.01 - 2021.07
Diploma of Engineering Technology in Telecommunication - Telecommunication Engineering
Universiti Kuala Lumpur British Malaysian Institute
Gombak 2015.01 - 2017.12
Sijil Pelajaran Malaysia (SPM) - School
MRSM Tumpat
Kelantan 2010.06 - 2014.12
Skills
Network Technical Supportundefined
Accomplishments
- Network onsite support for new Intel manufacturing startup known as Falcon Project
- Supervised multiple vendor inside IT room for construction/expansion with zero downtime impact client production
- Collaborated with Techny Group Holding company in KM1 and KM6 Project expansion
Software
Microsoft Office
Certification
Engenius cloud
Interests
Technical onsite/suupoty
Football
Hiking
Running
Timeline
L2 Network Engineer| Falcon Project
NCS Global Technology Sdn Bhd
2022.08 - Current
IT Support Engineer
Sense Solution Sdn Bhd
2021.08 - 2022.07
Network Technician (Internship)
Sense Solution Sdn Bhd
2021.01 - 2021.07
Bachelor of Telecommunication Engineering Technology with Honours - Telecommunication Engineering
Universiti Kuala Lumpur British Malaysian Institute
2018.01 - 2021.07
IT Trainee (Internship)
2Y Communication Engineering
2017.08 - 2017.12
Diploma of Engineering Technology in Telecommunication - Telecommunication Engineering
Universiti Kuala Lumpur British Malaysian Institute
2015.01 - 2017.12
Sijil Pelajaran Malaysia (SPM) - School
MRSM Tumpat
2010.06 - 2014.12
Engenius cloud
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