Sports and NGO activities
Ahmad Feisal Dato' Seri Mohamed Zulkifli
General Manager
Taiping
Summary
Proven leader with a track record of enhancing operational efficiency and driving profitability at Renal Care Specialist Centre. Skilled in project management and team leadership, demonstrated through successful business expansion and a significant increase in market share. Excels in customer relationship management, ensuring sustained client satisfaction and loyalty.
Customer-oriented General Manager with 27 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Renal Care Specialist Centre
03.2024 - 12.2024
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Participated and successfully completed the company's rebranding process from Pusat Dailysis Nur Kasih to Renal Care Specialist Centre
Project Director
Paduka Indera Resources Sdn Bhd
01.2012 - 08.2022
- Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
- Developed and oversaw project operations and managed multi-functional issues through resolution.
- Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
- Identified opportunities for process improvement, implementing changes that led to increased efficiency within the organization.
- Collaborated closely with executive leadership to align organizational strategies with long-term business objectives through effective planning and execution of key projects.
- Implemented strategic project management methodologies, leading to efficient and successful project delivery.
- Enhanced team productivity through regular progress tracking and performance evaluations.
- Orchestrated wide range of projects, improvement strategies, changes implementation, new revenue stream establishment and creative marketing and advertising.
- Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
- Oversaw business operations and produced updated status reports outlining each project to meet milestones.
- In a 10 year period, successfully setup 3 livestock farm with the capacity of 2000 heads in total.
- AP holder for livestock importing.
- Was made panel member of the national ruminan board to the ministry
Senior Project Manager
White Heron Dairy Farm (MOF)
02.2005 - 12.2009
- Maintained schedules to meet key milestones at every project phase.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
- Communicated project plans and progress to key stakeholders and project contributors.
- Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
- Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
- Established and managed change management processes to fulfill successful project transitions.
- Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
- Partnered with project team members to identify and quickly address problems.
- Led cross-functional teams in successful completion of multimillion-dollar projects, ensuring they met all scope, time, and budget requirements.
- Coordinated with regulatory bodies to ensure all projects complied with industry standards and regulations, mitigating legal and financial risks.
Sales Manager
Directional Malaysia Sdn Bhd (Citroen)
01.2004 - 12.2004
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
Bachelor of Science - Computer Science
Kolej Premier Yayasan Perak, John Moores Liverpool
Ipoh, Perak, Malaysia 04.2001 -
Skills
Operations management
Customer relationship management
Team leadership
Project management
Staff supervision
Performance improvement
Operations oversight
Business development
Leadership and team building
Quality management
Effective leader
Expense control
Schedule management
Project planning
Workflow planning
Goal setting
Strategic planning
Accomplishments
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 25%
- Supervised team of 310 staff members.
- Achieved debt revenue by introducing new method for debt recovery.
Additional Information
Currently I am involved in multiple sport NGO movement in the country. I am the current Perak Futsal and Beach Soccer Chairman, Exco Member of Persatuan Bolasepak Perak (PAFA), an Executive Member of Persatuan Bolasepak Melayu Perak, President Of Persatuan Bolasepak Larut, Matang & Selama and executive member of Persatuan Dementia Untuk Insan Terpilih, an association helping with dementia patients.
Certification
Learning Certificate LHDN E-Invoive
Interests
Timeline
General Manager
Renal Care Specialist Centre
03.2024 - 12.2024
Project Director
Paduka Indera Resources Sdn Bhd
01.2012 - 08.2022
Senior Project Manager
White Heron Dairy Farm (MOF)
02.2005 - 12.2009
Sales Manager
Directional Malaysia Sdn Bhd (Citroen)
01.2004 - 12.2004
Bachelor of Science - Computer Science
Kolej Premier Yayasan Perak, John Moores Liverpool
04.2001 -
Learning Certificate LHDN E-Invoive
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