AHMAD TAUFIQQ BIN MUNIR
Assistant Manager, Tutor Management University Of Cyberjaya
Kuala Lumpur
Summary
Experienced professional seeking a managerial position in Quality Assurance and Quality Enhancement. Proficient in quality standards, audits, and process standardization, including standard operating procedures. Committed to driving continuous improvement and organizational excellence through extensive knowledge and skills.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager
University of Cyberjaya
11.2023 - Current
- Company Overview: Academy of Academy and Executive Education (ACE)
- Coordinate the implementation of Online Distant Learning (ODL) programme
- Responsible in the searching process of Writer and Moderator for Self-Instructional Material (SIM)
- Liaison Officer between faculty and SIM Writer/Moderator
- Prepare payment for relevant SIM Writer/Moderator
- Assisting in any task assigned by superior
- First reviewer for ODL programmes COPPA documents
- Making sure requirements stated in MQA COPPA ODL Guidelines are adhered to
- Function as Liaison Officer between Faculty and Quality Assurance departments
- To assist ODL programme leader/coordinator in preparing matters related to ACE and Quality Assurance
- To make sure COPPA documents for ODL's programmes well in order before submission to QA department
- Review and update department SOP when necessary
- Involve in UoC's Micro-credentials implementation
- To assist APEL Unit for in APEL matters
- Seconded to UoC's Examination Department
Senior Executive
City University
07.2022 - 10.2023
- Company Overview: City APEL Centre (CAC)
- Review feedback from learners and respective stakeholders regarding guidelines, procedures, processes and mechanism of APEL
- Ensure all procedures and processes pertaining to APEL accreditation are managed, implemented and monitored systematically and efficiently
- Ensure the governance of quality assurance aligned with the current GGP: APEL
- Guide and support assessors to ensure quality and consistency of assessment
- Completion of all paperwork required meeting audit requirements
- City APEL Centre (CAC)
Executive
Sunway University
01.2020 - 09.2022
- Responsible in ensuring all procedures are in accordance with quality standard.
- Ensured the processes in university adhere to quality standard.
- Identified and solved issues relating to quality and ensure continuous improvement of quality.
- Came up with entry requirements equivalency for university reference that includes international equivalency.
- Oversee and manage IonCudos (Curriculum Management System) to all involved School's in Sunway University.
- To address/convey any issues of the management system to the vendors (IonIdea).
- Coordinated the review for Sunway University new programmes.
- Involved in the search for Internal Reviewer within the university and submission of reviewer nomination to CDRP Chair.
- Acted as a liaison officer between the department/faculty and reviewers.
- Ensured CDRP reviews are completed within stipulated timeline.
- Responsible in the appointment of the Internal Auditors for the Internal Quality Audit for Programme Accreditation (IQAPA).
- Responsible in the appointment of the Internal Auditors for the Internal Audit
- Responsible in making sure COPPA documentation adhered to the Academic Regulations and MQA Programme Standards
- Responsible in making sure the COPPA document submitted to MQA is in accordance with MQA Submission Schedule.
- Assisted school/department in the preparation of the documentation requested by MQA.
- Prepared additional information and documentation requested by panels of auditors
- Ensured school/department adhere to the timeline given to comply with MQA submission condition.
- Liaison officer between the school and certification body for ISO internal external Audit.
- Ensured all documentation is prepared accordingly and adhered to ISO Standard.
- Ensured all the appointed auditors have attended the ISO Trainings.
- To make sure the Auditors submit their findings in timely manner.
Quality Assurance Executive
Universiti Kuala Lumpur
02.2015 - 12.2019
- Responsible in ensuring all procedures are in accordance with quality standard
- Identified and solved issues relating to quality and ensure continuous improvement of quality
- Ensured all programmes fulfilled the Malaysia Quality Agency (MQA), Ministry of Higher Education (MOHE), Foundation Programme Standard and other regulatory bodies
- Involved in examination questions preparation process such as formatting, printing, and delivering to the respective centres as well as cooperating with lecturer/subject matter expert in meeting deadlines for feedbacks/final exam questions
- Attended the Internal Exam Board (IEB) Meetings
- Involved in marketing activities organized by agency and universities
- Policy/SOP Design, Development, Review, Communication Internal Auditor
Quality Assurance Executive
Cosmopoint Sdn Bhd
04.2014 - 01.2015
- Responsible in ensuring all procedures are in accordance with quality standard
- Identified and solved issues relating to quality and always ensured continuous improvement of quality
- Conducted supplier audit, issuance of NCR and corrective actions follow ups
- Reviewed and conducted data analysis
- Involved in the implementation of ISO 9001:2008
Lecturer
Stamford College Malacca
06.2012 - 11.2013
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
Education
Bachelor of Science - Information Technology (Networking)
Kuala Lumpur Metropolitan University College
01.2009 - 01.2011
Diploma - Management with Multimedia
Multimedia College
01.2006 - 01.2008
Sijil Pelajaran Malaysia - undefined
SMK Bukit Katil
01.2006 - 01.2007
Skills
- Quality Assurance
- Quality Standards
- Leadership
- Teaching
- Training
- Coaching
- Information Technology
Timeline
Assistant Manager
University of Cyberjaya
11.2023 - Current
Senior Executive
City University
07.2022 - 10.2023
Executive
Sunway University
01.2020 - 09.2022
Quality Assurance Executive
Universiti Kuala Lumpur
02.2015 - 12.2019
Quality Assurance Executive
Cosmopoint Sdn Bhd
04.2014 - 01.2015
Lecturer
Stamford College Malacca
06.2012 - 11.2013
Bachelor of Science - Information Technology (Networking)
Kuala Lumpur Metropolitan University College
01.2009 - 01.2011
Diploma - Management with Multimedia
Multimedia College
01.2006 - 01.2008
Sijil Pelajaran Malaysia - undefined
SMK Bukit Katil
01.2006 - 01.2007
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