AHMAD HAZIM DANIAL HISHAMUDEAN
Rawang
Summary
Experienced in inventory management, procurement, and vendor relations in the automotive industry. Efficiently maintains optimal stock levels and minimizes downtime. Proven track record of enhancing operational performance through resource management and strategic planning.
Overview
3
3
years of professional experience
Work History
Parts Executive
Fleet Parade Sdn Bhd (4S Centre)
09.2024 - Current
- Championed continuous improvement initiatives within the department, resulting in streamlined processes and increased overall efficiency.
- Maximized customer satisfaction with timely processing and delivery of parts orders.
- Resolved customer disputes or discrepancies regarding invoicing or order details professionally while preserving positive business relationships.
- Collaborated with sales team to increase overall revenue through accurate forecasting and strategic planning.
- Improved inventory management by implementing an efficient parts ordering system.
- Conducted regular inventory audits, maintaining accurate records for efficient stock replenishment.
- Developed comprehensive knowledge of product catalog, ensuring quick identification and sourcing of required parts.
- Implemented quality control measures to ensure the accuracy of received shipments and proper storage conditions for sensitive components.
- Established strong rapport with clients by providing exceptional customer service and addressing any concerns promptly.
- Enhanced communication between departments, resulting in seamless coordination for parts procurement and fulfillment.
- Maintained up-to-date knowledge of industry trends and advancements, allowing informed recommendations on part substitutions or upgrades when necessary.
- Consistently met or exceeded monthly sales targets by executing effective upselling techniques during client interactions.
Assistant Parts Executive
PROTON RAWANG PANTAI BHARU
03.2024 - Current
- As Spare Parts Executive, I am responsible for managing the inventory and procurement of automotive spare parts, ensuring all required components are available to meet service department needs
- Key Responsibility: Inventory Management where I monitor and maintain optimal inventory levels to ensure availability for service operations
- Conducted regular stock audits to identify discrepancies and ensuring accurate inventory records
- Procurement and Supplier Management
- SAP System Utilization for tracking inventory levels, processing purchase orders and managing spare parts data
- Customer Service and Support
Executive, Job Controller / Technical Support
AUTOHOMES MOTOR SDN BHD
11.2021 - 03.2024
- As Job Controller Executive I am responsible in overseeing and coordinating all job-related activities within the organization
- This position requires strong organizational skills, excellent communication abilities, and a keen eye for detail
- As Job Controller work closely with the Service Advisors, Technicians, Sales and Marketing Team and other team members to ensure efficient workflow and timely completion of tasks
- From time to time, I rendered my support as technician to diagnose and repair vehicle issues
- Technical skill with knowledge in Automotive Software proficiency - SAP System
- Customer Service and negotiation skills
- Diagnostic skills on technical issues
- Team collaboration and adaptability
Education
High School Diploma -
Top Speed College
Shah Alam, Selangor, Malaysia12-2020
Skills
- Purchasing strategies
- Parts identification
- Stock control
- Ordering parts
- Customer service
- Improving customer satisfaction
- Invoice processing
- Inventory restocking
- Inventory management
- SAP
- Parts documentation
- Teamwork and collaboration
Timeline
Parts Executive
Fleet Parade Sdn Bhd (4S Centre)
09.2024 - Current
Assistant Parts Executive
PROTON RAWANG PANTAI BHARU
03.2024 - Current
Executive, Job Controller / Technical Support
AUTOHOMES MOTOR SDN BHD
11.2021 - 03.2024
High School Diploma -
Top Speed College
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