Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
Accomplishments
Affiliations
Preferences
Additional Information
Work Availability
Timeline
StoreManager
AHMAD AKRAM ABD RAHMAN

AHMAD AKRAM ABD RAHMAN

Sales Consultant (Outdoor)
No 23, Jalan Jambu Batu 7/KU 10, Taman Meru Permai, Meru, 42200,Klang, Selangor

Summary

Seeking a fulfilling and positive work environment to leverage my experience for success. Driven to excel in a growth-oriented setting that offers job satisfaction and opportunities for self-development. Committed to contributing to the organizational mission and vision while maintaining a strong focus on personal goals and serving as a servant of Allah.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Cashier

MPH Bookstore Setia City Mall
11.2017 - 01.2018
  • Under Customer Service Department, learn to interact and communicate with customer and also learn about the product knowledge and services
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.

Credit Recovery Officer

Midas Surplus Management Sdn Bhd
03.2018 - 06.2018
  • Work under sub company AmBank credit card department, responsible to negotiate with customers to ensure they will recover their outstanding balance of credit card
  • Implemented innovative recovery strategies that increased the success rate of collections while maintaining a positive customer experience.
  • Negotiated settlements with debtors that resulted in mutually beneficial arrangements while protecting company interests.

Assistant Planner

New Hoong Fatt Sdn Bhd
09.2018 - 12.2018
  • Company Overview: Also known as Auto Global Parts Industries Sdn Bhd
  • It is a factory that provides car spare parts to the inside and outside country
  • Working under the planning/material control department, my responsibility is to monitor and update the material and assist the Planner to control the stock of material
  • Also known as Auto Global Parts Industries Sdn Bhd
  • It is a factory that provides car spare parts to the inside and outside country
  • Developed strong relationships with internal teams and external partners, fostering collaborative work environments to deliver results efficiently.
  • Managed schedules and deadlines effectively, prioritizing tasks according to urgency and dependencies while maintaining flexibility for changing requirements or unforeseen challenges.

Operative

Sinar Jernih Sdn Bhd
02.2019 - 02.2022
  • Undertake all aspects of general daily cleaning duties including vacuuming, dusting, mopping and toilet/ washroom facilities
  • Operate cleaning equipment and use cleaning materials as required in accordance with Health and Safety requirements
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.

Supervisor Cleansing

Ambang Wira Sdn Bhd
03.2022 - 06.2022
  • Supervise cleaner
  • Complete document of daily cleansing
  • Perform joint inspection
  • Arrangement of cleaner and document
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Rider

GrabFood
07.2022 - 02.2023
  • Enhanced customer satisfaction through timely pickup and delivery of items, ensuring orders arrived in excellent condition.
  • Provided excellent customer service both in-person and over the phone, fostering a positive reputation with clients for the company.

Pembantu Pembanci (Kontrak) Gred 19

Jabatan Perangkaan Malaysia
03.2023 - 09.2023
  • Work in Jabatan Perangkaan Malaysia

Barista

Zus Coffee
12.2023 - 10.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Sales Consultant (Outdoor Sales)

HBN N2N MARKETING
10.2024 - Current
  • Followed up with existing customers to provide additional support and address concerns.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Education

SPM - Secondary Education

SMK MERU
Meru, Selangor, Malaysia
04.2013 - 04.2014

Diploma - Islamic Banking

KOLEJ ANTARABANGSA INOVATIF
Petaling Jaya, Selangor, Malaysia
01.2015 - 01.2017

Skills

Microsoft Office

Leadership Experience

2015

  • As Trainee under Academic and Welfare Department of Islamic Banking Student Association (IBSA).
  • Participant of Hari Raya Event at Innovative International College.

2016 :

  • Responsible as Vice President of Islamic Banking Student Association (IBSA).
  • Responsible as Logistic Department in Event Management subject.
  • Committee in Hostel Committee.
  • Participant of Hari Raya Event at Innovative International College.

2017

  • Responsible for the Logistic Department of Family Day in Islamic Banking Event.
  • Participant of Entrepreneurship Event at Innovative International College.
  • Participant of Sport Day Event under Amethyst Club

Communication Skills

LANGUAGE :

English : 

          Speaking : 5/10, Writing : 5/10

Malay :

         Speaking : 9/10, Writing : 9/10

Accomplishments

  • Collaborated with team of 10 in the development of Banci Ekonomi 2023.
  • Supervised team of 8 cleaner for ground floor of Hospital Shah Alam.
  • Achieved Gold Tier by completing delivery with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Achieved 82 point through effectively helping with QAQC checking ZUS Coffee Meru Outlet.

Affiliations

  • Member of Majlis Miftahul Jannah at Ribat Al Yamani
  • Business Agent

Preferences

Willing to travel : Yes

Willing to relocate : Yes

Possess own transport : Yes

Driving License : B2 & D

Expected Salary : RM 2000

Additional Information

Farah

Supervisor Outlet, ZUS Coffee

195, Jln Meru, Batu 6 1/2, 41050, Selangor.


011-14305464


Jubaidah binti Mokhtar

Supervisor Outlet, ZUS Coffee

195, Jln Meru, Batu 6 1/2, 41050, Selangor.


019-7196613

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Sales Consultant (Outdoor Sales)

HBN N2N MARKETING
10.2024 - Current

Barista

Zus Coffee
12.2023 - 10.2024

Pembantu Pembanci (Kontrak) Gred 19

Jabatan Perangkaan Malaysia
03.2023 - 09.2023

Rider

GrabFood
07.2022 - 02.2023

Supervisor Cleansing

Ambang Wira Sdn Bhd
03.2022 - 06.2022

Operative

Sinar Jernih Sdn Bhd
02.2019 - 02.2022

Assistant Planner

New Hoong Fatt Sdn Bhd
09.2018 - 12.2018

Credit Recovery Officer

Midas Surplus Management Sdn Bhd
03.2018 - 06.2018

Cashier

MPH Bookstore Setia City Mall
11.2017 - 01.2018

Diploma - Islamic Banking

KOLEJ ANTARABANGSA INOVATIF
01.2015 - 01.2017

SPM - Secondary Education

SMK MERU
04.2013 - 04.2014
AHMAD AKRAM ABD RAHMANSales Consultant (Outdoor)