AGILAA RAMASAMY
PMP Certified Project Manager
Seremban,05
Summary
I am an adaptable, entrepreneurial, and results driven professional with strong problem solving, analytical, and planning skills. Known for working effectively under pressure, I manage multiple tasks while maintaining attention to detail. With excellent interpersonal skills, I collaborate seamlessly with stakeholders at all levels and handle sensitive information with integrity.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Project Manager
Century Software
Petaling Jaya, Selangor
09.2022 - Current
- Successfully manage and deliver accounting system projects for both government and commercial sectors, ensuring compliance with regulations, operational efficiency, and alignment with business objectives.
- Collaborate with stakeholders and technical teams to implement robust solutions, address issues proactively, and uphold high service standards throughout the project lifecycle.
- A leading provider of financial management solutions, specializing in SAGA-compliant systems for government agencies. Century Software delivers advanced, secure, and efficient solutions that help streamline financial operations for public sector clients.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Negotiated and managed third-party contracts related to project deliverables.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
Project Manager
Group Avows
Bangsar South
06.2021 - 08.2022
- Lead and deliver complex enterprise system projects by managing scope, quality, and timelines through collaboration with IT and business teams.
- Ensure effective system implementation, monitor service performance, and resolve issues proactively using tools like Jira and Microsoft Issue Tracker, while maintaining strong stakeholder engagement and oversight.
- A MSC-status company specializing in IT consulting, IT training, software implementation, and development. AVOWS continuously supports customers with innovative technology solutions, helping businesses optimize operations and enhance productivity.
Project Manager
IBM
Cyberjaya, Selangor
01.2018 - 05.2021
- Lead all aspects of projects, including capacity planning, resource allocation, project documentation, client engagement, and change management until the end of the project.
- Deliver and implement projects as per the schedule deadlines, extending post-implementation and maintenance support.
- Ensure project deliverables are met and projects are completed within the time frame and budget.
- Oversee a team of 20 IT professionals to successfully complete the requirements.
- Address and resolve project risks, roadblocks, and obstacles while securing resources to efficiently complete deliverables.
- Mainly handled infrastructure, migration, network upgrade, and transition projects.
- Completed projects with a high rate of CSAT and NPS score.
- Handled 51 projects mainly for AU clients.
- A global leader in technology and consulting services, IBM delivers innovative solutions in cloud computing, AI, data analytics, and enterprise systems. Known for driving digital transformation across industries, IBM supports both commercial and government clients with advanced, scalable technology platforms.
- Monitored project performance to identify areas of improvement and make adjustments.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Senior Business Analyst
IBM
Cyberjaya, Selangor
06.2011 - 06.2018
- Prepared monthly investment report by gathering all the financial reports from project managers.
- Validate project financial reports and prepare monthly investment report.
- Validate project spending and forecast for individual projects.
- Help project managers to maintain their project budget.
- Having monthly call with program managers to review the report before send to Global.
- Prepared monthly labour report for all DPEs to highlight the monthly spending on labour.
- Prepared monthly red amber report to highlight project situation.
- Prepared monthly INS and Resource report for dispatchers.
- In weekly basis I'm responsible to prepare ILC report for all project managers and DPE.
- A global leader in technology and consulting services, IBM delivers innovative solutions in cloud computing, AI, data analytics, and enterprise systems. Known for driving digital transformation across industries, IBM supports both commercial and government clients with advanced, scalable technology platforms.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
Global Support Executive
HSBC Electronic Data Processing
Cyberjaya, Selangor
02.2010 - 07.2010
- Process investor subscriptions, redemptions, and transfers.
- Maintain investor records and ensure compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
- Handle investor communications, including statements, reports, and regulatory disclosures.
Finance Assistant
P &O Insurance
Kuala Lumpur, Kuala Lumpur
07.2007 - 06.2009
- Assist the Finance manager with Insurance claims.
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Increased efficiency with thorough maintenance of financial records and documentation.
Education
PMP -
Project Management Institute
Malaysia 07.2024 - 12.2024
MBA in Project Management - Project Management
University of Southern Queensland
Australia 01.2012 - 12.2015
Bachelor of Arts - Accounting And Finance
University of Greenwich
United Kingdom 08.2010 - 11.2011
Skills
Project management
Accomplishments
- Efficiency Optimization, Improved project delivery efficiency by 25% through optimized resource allocation and planning.
- Project Management Excellence, Led 20 projects with 95% client satisfaction, boosting customer retention by 10%.
- Budget Management Success, Successfully managed projects within budget, saving company $500,000 annually.
- Revenue Growth Leader, Completed 51 projects for AU clients, increasing company revenue by 15%.
Certification
PMP - Project Management Professional
Timeline
PMP -
Project Management Institute
07.2024 - 12.2024
Project Manager
Century Software
09.2022 - Current
Project Manager
Group Avows
06.2021 - 08.2022
Project Manager
IBM
01.2018 - 05.2021
MBA in Project Management - Project Management
University of Southern Queensland
01.2012 - 12.2015
Senior Business Analyst
IBM
06.2011 - 06.2018
Bachelor of Arts - Accounting And Finance
University of Greenwich
08.2010 - 11.2011
Global Support Executive
HSBC Electronic Data Processing
02.2010 - 07.2010
Finance Assistant
P &O Insurance
07.2007 - 06.2009
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